This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
22nd Annual Event!

RegPro2018 - Professional Regulation & Discipline

Protect the Integrity of Your Profession and the Public Interest with Effective Complaints, Investigation, and Resolution Processes

April 10 - 11, 2018  ·  Toronto, Ontario
Day One Program Agenda: Tuesday, April 10, 2018
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Melisse Willems, Registrar and Executive Director, College of Dietitians of Ontario
9:10 - 10:10
Human Rights in Professional Regulation: Sexual Harassment and Discrimination
Lai-King Hum, Principal, Hum Law
  • When action needs to take place, but complainant remains anonymous
  • Regulatory roles and the duty to protect: a public, wider context
  • Overcoming unconscious biases in regulatory hearings
10:10 - 10:30        Networking Break
10:30 - 11:30
"Off-Duty" Conduct: Professional Discipline for Personal Actions
Jasmeet Kala, Associate, Keel Cottrelle LLP
Patricia Harper, Partner, Keel Cottrelle LLP
  • Cases that are defining the landscape
  • Best practices to avoid negative conflict
  • Overview of the law: Discussion of cases pertaining to off-duty conduct of regulated professionals
  • Parameters for disciplining off-duty conduct
11:30 - 12:30
Practical Strategies of Performance Measurement
Claude Balthazard, Vice-President, Regulatory Affairs and Registrar, Human Resources Professionals Association

This session presents a number of measurement tools as well as a conceptual framework to organize them. Coglianese's (2015) causal model for regulatory bodies provides a useful framework to organize the different measurement tools at HRPA; from activity and output measures, to practice-bed measures, to outcome-based measures using surveys. The session will share practical advice as to how to develop and use such measurement tools.

  • Review of current models and best practices
  • Strategies for implementing a measurement of performance
  • Demonstrating to stakeholders that your professional regulatory body is effective in promoting and protecting public interest
12:30 - 1:30        Luncheon Break
1:30 - 2:30
Discipline: Effective Decision-Making and Reason
Irwin Fefergrad, Registrar, Royal College of Dental Surgeons of Ontario
  • Creating, investigating, and generating alternatives
  • Exploring, selecting, and evaluating your plan
  • Communicating effectively and taking action
2:30 - 2:45        Networking Break
2:45 - 4:00
REGTECH: The Future of Regulation and Compliance
Benjamin Alarie, CEO and Founder, Blue J Legal; Osler Chair in Business Law, University of Toronto
  • Greater efficiency, insight and agility in decision-making
  • Advancing compliance through surveillance and reporting
  • Risk management and intelligence
5:00        End of Day One


Accreditation (CPD)

This event is eligible for Substantitive Hours towards continuing professional development credits. Upon request we will provide you with a certificate of attendence for professional development credits based on the sign-in/sign-out sheet at the registration desk onsite at the event - don't forget to sign in when you arrive for your course!


Public interest in regulatory procedures and outcomes of the professional discipline make headlines. This impacts how regulatory professionals will conduct their practice.

At Infonex, we talk to people in leadership positions. We hear from investigators, registrars, and legal counsel, to name a few. This gives us insight into trends that affect the landscape of the field. These are the people who are in charge of the diplomacy of transparency in regards to public interest. A key trend that will be part of our 2018 conference is maintaining privacy rights for all parties. All the while respecting the public demand for trust and transparency.

A reason #RegPro2018 conferences are successful is in relation to the regulatory profession, itself. Innovation in regulation is key to respond our changing society. There is always something to learn, there are always choices to improve. Our delegates and speakers are the folks that keep up with the latest in best practices. Hearing from industry leaders and up-and-comers keeps the material fresh, and we make sure our information is of-the-moment.

Regulatory Professionals 2018 in Toronto, developed by Infonex, will define the field by sharing knowledge from leaders and experts - your peers. Our delegates, like you, are looking for evidence-based, practical strategies. With Infonex REGPRO 2018 it means the hands-on information you will not get anywhere else. Register today!

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