Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
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17th Annual Event!

Managing Your Duty to Accommodate

Mitigating the Increasing Expense to Organizations for Failing to Accommodate Employees

March 27 - 28, 2018  ·  Ottawa, Ontario
Day One Program Agenda: Tuesday, March 27, 2018
7:30 - 8:30        Registration and Continental Breakfast
8:30 - 8:40
Welcome and Opening Remarks from the Chair
Kristi Reilly, Human Resources Advisor, Correctional Service Canada (CSC)
8:40 - 9:40
Lessons from a Duty-to-Accommodate Implementation Plan
Kristi Reilly, Human Resources Advisor, Correctional Service Canada
  • Brief introduction of Correctional Service Canada (CSC)
  • Foundational information on the duty to accommodate
  • CSC's duty-to-accommodate (DTA) program
  • Resources, tools, and best practices of CSC's DTA program
9:40 - 10:40
Anticipating Addiction: Discipline from a Recent Case Analysis
Kevin MacNeill, Partner, Norton Rose Fulbright
  • Understanding SCC upholding self-reporting drug policy of employer
  • Stewart v. Elk Valley Coal Corporation: case analysis
  • Practicing good policy to support organizational needs
  • Fostering a workplace culture of compliance, not intrusive rules
10:40 - 11:00        Networking Break
11:00 - 12:30
Family Status Accommodation and Work-Life Balance: How Far Does the Scale Tip in Favour of Family Responsibilities?
Caroline Richard, Partner, Bird Richard
  • Aftermath of Johnstone: what is the legal test?
  • Accommodation process:
    • Is the employee required to self-accommodate?
    • What information can an employer require the employee to disclose?
  • Establishment of an accommodation plan:
    • What should be included?
    • How often should be it reviewed and revised?
  • The costs of getting it wrong: damages for breach of the duty to accommodate family status
12:30 - 1:30        Luncheon Break
1:30 - 2:30
Return to Work and the Job Accommodation Scale: Practical Research on Accommodation in the Workplace
Vicki Kristman, Associate Professor, Department of Health Sciences, Lakehead University
  • How stakeholders can identify or develop accommodations for workers trying to return to the labour force
  • How workplaces and employers can support the use of workplace accommodations
  • Measuring and demonstrating the health and economic impacts of workplace accommodation for all stakeholders
  • Providing supervisors with tools to improve their response and ability to accommodate musculoskeletal and other workplace injuries may improve worker health and disability outcomes
2:30 - 2:45        Networking Break
2:45 - 3:45
Workplace Harassment and Its Intersection with Accommodation
Julia Williams, Associate, Raven, Cameron, Ballantyne & Yazbeck LLP
  • Incorporating bullying and personal harassment into existing policies
  • Implementing investigation protocols and complaint procedures
  • Establishing duties of managers, human resources, and employees
  • Addressing the root causes and organizational triggers of workplace aggression
  • Fostering an environment of respect and setting standards of behaviour
3:45 - 5:00
Recommended Practices in Mental Health Accommodations
Sean Ross, Senior Director, Wellness Policies and Programs, Office of the Chief Human Resources Officer, Treasury Board of Canada Secretariat
Denis St-Jean, National Health and Safety Officer, Public Service Alliance of Canada
  • Provide an update on the recent work of the Joint Task Force on Mental Health
  • Explore the recommendations in the Joint Task Force's latest report: "Building Success"
  • Overview of tools and supports available to employees, managers, and organizations via the Center of Expertise for Mental Health in the Workplace
  • Q A period: Get guidance on implementing a psychological health and safety management system in your workplace
5:00        End of Day One
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Recent legal decisions have expanded the scope of what you're required to accommodate in the workplace. Claims for issues like family status and stress have become more frequent and understanding when you're required to make an accommodation has become much more challenging. The increased variety of accommodation issues has made keeping up with case law developments and understanding your accommodation obligations more difficult and more time-consuming.

INFONEX's 17th annual Managing Your Duty to Accommodate has been designed to update you on all of the recent case law that impacts your organization and give you the skills and strategies you need to make these accommodations effectively. Our faculty of leading experts will ensure that you walk away from the course with a clear understanding of what you're required to accommodate, and what you're not required to accommodate.

Review the latest case law for issues like family status, mental health, stress, and aging. Get practical advice on how to spot mental health and stress issues in your staff and how to make effective accommodations. Hear active case management strategies that will help you make accommodations efficiently and get employees back to work quickly. Get strategies for facilitating productive communication with your employees' doctors. Improve your skills for having difficult conversations with your employees. Learn strategies for how to explain accommodation requirements to managers.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Ottawa to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

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