A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
13th Annual Event!

Operational Risk Canada 2018

Advance Your Knowledge in Operational Risk Practices in the Current Regulatory Environment

October 16-17, 2018 · Optional Workshop: October 15, 2018 · Toronto, Ontario
PREVIOUS Pre-Conference Workshop (2017)
1:00 - 4:00
Operational Risk 101
Katherine Macpherson, National Leader Operational Risk, Financial Services Advisory, EY
Marie-Annick Bonneau, Director and Chief Compliance Officer, Regulatory and Operational Risk Management, iA Financial Group
Melissa Hanford, Director Risk Management, Manulife Bank of Canada

Implementing operational risk at your organization is different in practice than it is in theory. You need to benchmark with other organizations and hear their lessons learned. Attend this workshop and learn how to transform operational risk management from a passive function into a key leg of pro-active, forward-looking, and effective corporate governance practice. Hear case studies of small and larger organizations and their story of discovering unexpected aspects of operational risk. Assess getting buy-in from executive management and understanding their needs and perspectives. If you are in the stages of implementation not fully realized, attend this workshop, and embrace the real opportunity in building fully integrated operational risk function and a more effective organization.

  • Learn the fundamentals of operational risk
  • Starting your risk control self-assessment program
  • E-21: what's next
  • Readiness tools
  • Overview 3 lines of defense
  • Mitigating operational risk losses
  • Future of operational risk modeling
  • What is business process mapping
  • Operational risk 101: roles and responsibilities
  • Risk Factor Identification - The KPI and KRI
  • How to integrate lean into an operational risk management program
  • How iA Financial considers AMF's and OSFIs guidelines on operational risk



Operational and compliance risks have become more complex and entwined, increasing the potential for failed processes that govern control breakdowns. Silo mentality is in itself a risk and the operational risk leader is in a unique position to provide their enterprise with a holistic governance approach that brings together the entire risk portfolio. You need mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, permeating the breadth of every function across your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's annual Operational Risk Canada will provide you with strategies to focus your cyber efforts. Canadian financial institutions, once immune to the scandals plaguing out of country, are now in the spotlight for their misconduct and mis-selling. Hear how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage. As big data drives the demand for financial institutions to be like tech companies, your risks under the technology umbrella, increase. You need best practises on how to keep up with the moving target of IT risk. Third-party risk management is an ongoing area of concern and we have thought leaders to address what is emerging on this front, into 2018.

Our Operational Risk Canada agenda provides something for early to advanced learners in ops risk, tokens of wisdom for various stages of OpRisk implementation, as well as focused areas for risk so your entire team will be engaged. As OpRisk Leaders, you have been honing the discipline of enterprise risk as a matter of practice. Your contributions to the strategic risk mitigation of your organization have never been more in focus.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Join us in Toronto and get guidance on your most pressing operational risk challenges. Register today!

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