This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
23nd Annual Event!

RegPro2018 - Professional Regulation & Discipline

Protect the Integrity of Your Profession and the Public Interest with Effective Complaints, Investigation, and Resolution Processes

September 25 - 26, 2018  ·  Vancouver, British Columbia
Last Year's Day Two Program Agenda (2017)
8:00 - 9:00        Continental Breakfast
9:00 - 9:10
Opening Remarks from the Chair
Lisa Freeman, Lawyer, Courtyard Chambers; Former Practice Lead, Discipline Counsel, Law Society of Upper Canada
9:10 - 10:10
Fitness to Practice: Dealing with Practitioner Incapacity Due to Physical Illness, Mental Health Conditions, Addiction and More
Lisa Freeman, Lawyer, Courtyard Chambers; Former Practice Lead, Discipline Counsel, Law Society of Upper Canada
  • Legislative Schemes - Case Studies:
    • Compare different definitions of capacity in a variety of jurisdictions across Canada and across the professions
    • Cite case law defining incapacity
    • Discuss the history where we were 50 years ago compared with where we are now
  • Goals and Process of Regulating Incapacity - Case Studies:
    • When the professional has a diagnosis
    • Dealing with unacknowledged dementia
    • Undiagnosed personality disorders
  • Rehabilitation v. Discipline - Case Studies:
    • When the capacity stream is appropriate
    • When mental illness or addiction is a full defence to misconduct
    • When mental illness or addiction is a mitigating factor on penalty
10:10 - 10:30        Networking Break
10:30 - 11:30
Best Practices for Transparency
Julie K Gibson, Associate, Harper Grey LLP
  • What measures demonstrate transparency?
  • Transparency versus member privacy
  • Disclosure - how much and when:
    • of information to professional regulators during professional discipline investigations
    • to the public of professional discipline investigations/decisions
    • to the public of criminal charges against members
    • to accused member of information from investigations
  • Impact of disclosure on the profession and professional relationships
  • Inter-jurisdictional sharing of information
11:30 - 12:30
Respecting Human Rights in Professional Regulation
Julie K Gibson, Associate, Harper Grey LLP
  • Discussion of the legal implications
  • How to determine if acts are discriminatory
  • Practical advice on maintaining discriminating standards without breaching human rights
12:30 - 1:45        Luncheon Break
1:45 - 2:45
Regulatory Obligations in Assessing Good Character
Jennifer Lawrence, Registrar, College of Dental Hygienists of British Columbia
Alastair Wade, Lawyer, Shields Harney
  • What is "good character"?
  • Problems with the application of a mutable good character standard, as reflected in non-criminal breaches of law
  • Issues of human rights and accommodation
  • Case law discussion
2:45 - 3:00        Networking Break
3:00 - 4:00
Best Practices in Decision Writing
Joveen Narwal, Partner, Narwal Litigation LLP
  • Assigning accountability for discipline order enforcement and compliance
  • Implications of inadequate tracking and enforcement
  • How an appeal might affect implementation of the discipline order
  • Communication issues in discipline order compliance
  • What can be done when a practitioner fails to comply
4:00 - 5:00
Best Practices for Alternative Dispute Resolution (ADR)
David Martin, Partner, Miller Thomson LLP
  • How to design a resolution process that works for your organization
  • ADR options: mediation, arbitration or something different?
  • Using ADR in regulation: managing complaints, discipline
  • Timing and techniques: keys to successful ADR
  • Publication issues and concerns
5:00        End of Day Two



Professional regulation is rapidly evolving. Complaints, disciplinary charges, and misconduct of professionals are making headlines. It is vital for you to understand the implications of all the recent and upcoming changes in your regulatory field. Responding to allegations of professional misconduct, incompetence or incapacity in a timely and proficient manner is essential but often difficult, time consuming, and costly.

INFONEX's 23rd anniversary RegPro: Professional Regulation and Discipline is the landmark event for the disciplinary and regulatory community. Our faculty, representing regulatory bodies and private practice, will lead you through the most important cases and key practical developments. By attending this event you can exchange ideas and experiences with people from other regulatory bodies to ensure you are applying the right and up-to-date standards.

Our panel of expert speakers, whom regularly handle professional regulatory and disciplinary cases, will provide you with practical and tactical guidance, and will enable you to gain insight from recent professional regulation cases. Attend and hear how to define "good character" in registration and examine processes for verifying foreign credentials . Learn how to investigate and collect and sift through evidence to ensure the success of your hearings, and how to protect public interest by demonstrating transparency and efficiency.

Building on over two decades years of successful, informative events, this is a great opportunity for you to equip you with the latest strategies, and network with your peers and share your experiences. Register today!

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