This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
23nd Annual Event!

RegPro2018 - Professional Regulation & Discipline

Protect the Integrity of Your Profession and the Public Interest with Effective Complaints, Investigation, and Resolution Processes

September 25 - 26, 2018  ·  Vancouver, British Columbia
Faculty of Speakers

B. Benard
Brenda Benard, Vice-President, Benard Group of Companies

Brenda has a passion for helping people and organizations resolve and prevent issues that can be harmful to individual and organizational health. Brenda focuses on assisting small businesses, small teams and groups within organizations by identifying root issues through investigations and workplace assessments. Brenda assists our clients to focus on identifying these issues, and developing strategies such as team building, coaching, and education aimed at resolving or preventing further conflicts. Brenda has nearly two decades of investigation experience including criminal, insurance, regulatory, workplace, and human rights investigations. She uses her strong investigative background to coach and mentor newer investigators and as they navigate the sometimes confusing, and complex world of investigations. Brenda's belief in constant and never-ending improvement has led her to complete certificates in Strategic Intervention Coaching and Neuro-Linguistic Programming, which have served to further increase her ability to inspire positive change.

Dean Benard, CEO, Benard Group of Companies

Dean has earned a reputation as an expert in investigations and mediation. He is a highly recognized figure in professional regulation throughout Canada and the United States. Dean has been awarded for his exceptional skills and abilities and is routinely sought after for speaking engagements, mentoring and training. In addition, Dean has had an equally impressive impact in the sensitive area of workplace harassment and discrimination. Dean is often called upon to deliver workshops and educational seminars aimed at prevention and conflict resolution in the workplace. His passion for inspiring change and developing innovative strategies have led him on his mission to build a coaching platform for guiding others to excel as investigators, conflict resolvers, and leaders. Dean has an eclectic career history prior to starting Benard + Associates, including positions as a Registered Nurse, Police Officer, and Manager of Investigations. He holds certificates in Strategic Intervention Coaching and Neuro-Linguistic Programming. Dean is a Chartered Mediator with the Alternative Dispute Resolution Institute of Canada. He received his Diploma in Nursing from Sir Sandford Fleming College in Peterborough, his Bachelor of Arts in Health Administration and Ethics from York University, and holds a Master of Laws & Letters from Osgoode Hall Law School.

David Cane, Owner and Principal Consultant, Catalysis Consulting

With an extensive background in postsecondary education and administration, Dr. David Crane founded Catalysis Consulting in 1998. His expertise is in outcome-based learning and he focuses on the development of competency-based workplace standards and related assessment methodologies for regulated professionals. He has developed entry-to-practice competency profiles for upwards of 30 Canadian professions.

For many years David was involved in governance of the Canadian Medical Association Conjoint Accreditation Service. He served as an advisor and facilitator to the Canadian Labour Mobility Coordinating Group, which assists the federal-provincial Forum of Labour Market Ministers in the implementation and interpretation of the Labour Mobility Chapter of the Agreement on Internal Trade. In 2006 David received the President's Award of the British Columbia Association of Clinical Counsellors for "distinguished contributions to the profession of counselling". In 2015 he was elected an Honorary Fellow of Geoscientists Canada in recognition of service to the profession.

Roy Dias, Investigator, Alberta Insurance Council

Roy is an investigator at the Alberta Insurance Council. Roy has held many roles with regulators across Canada in compliance, regulatory policy and enforcement. In his current role Roy conducts complex investigations, works on auditing licensees and speaks to stakeholders on various insurance matters. Roy has experience conducting investigations on trading on financial exchanges as well as conduct matters that breach securities laws and insurance laws in Canada.

Heather Hettiarachchi, Owner/Lawyer, Integritas Workplace Law

Heather Hettiarachchi, LLB, MSC, CPHR, is a lawyer, workplace investigator and mediator with extensive hands-on human resources management and labour relations experience. Heather is also an entrepreneur and small business owner and founder of Integritas Workplace Law. Heather's practice focuses on all aspects of employment and labour law arising in unionized as well as non-union, provincial and federal workplaces. She has extensive expertise in conducting workplace investigations, resolving workplace conflicts, preventing and addressing bullying and harassment WorkSafeBC compliance, accommodation and human rights, workplace restructuring and developing human resources policies. Heather also provides coaching and training on a wide range of workplace related matters and general human resources support to employers.

Luisa Hlus, CEO and Registrar, (Legal Counsel), College of Veterinarians of British Columbia

Ms. Hlus graduated from the University of Victoria's Faculty of Law in 1990. She practiced for a number of years in the areas of insurance defence and family law before joining the Law Society of British Columbia as a staff lawyer. At the Law Society of BC, Ms. Hlus investigated professional conduct complaints and special compensation fund claims, administered custodian-ships and prosecuted lawyers in discipline hearings. More recently, she expanded her focus on the regulation of self governing professions by assisting the College of Physicians and Surgeons of BC and the College of Dental Surgeons of BC. In November 2015, Ms. Hlus joined the CVBC as the Director of Complaints, Registration and Legal Services. As a practicing lawyer, she has provided legal and strategic guidance.

Joven Narwal, Partner, Narwal Litigation LLP; Adjunct Professor, UBC Law

Joven Narwal is the founder of Narwal Litigation LLP, an adjunct professor at UBC Law and the Past President of the Vancouver Bar Association, and a former Crown prosecutor. Motivated by the highest standards of professionalism and an ambition to succeed, Joven Narwal has a proven track record of success providing effective, forceful and sensible representation at all levels of Court and before provincial regulators such as the BC Securities Commission and professional disciplinary bodies on a wide-variety of criminal, administrative and regulatory matters. He has a proven track record of success at trial, hearings and on appeals and is also often retained at the investigation stage where he has successfully employed strategies to prevent the laying of charges or the issuance of citations altogether thereby resolving cases before they ever draw public scrutiny. His practice extends beyond criminal, administrative and professional disciplinary matters to civil matters with criminal overtones involving fraud and intentional tortious conduct as well as cases involving civil forfeiture, civil rights or constitutional violations by the government. He is also regularly retained to provide preventative advice to corporate clients regarding the implementation of effective compliance procedures designed to reduce exposure to regulatory prosecution as well as to provide advice to corporations and institutions in connection with their obligations in responding to warrants, judicial authorizations and other law enforcement requests for information.

Jessica Taylor, Associate, Singleton Urquhart Reynolds Vogel LLP

Jessica Taylor is a civil litigator experienced in commercial and business litigation. In addition to trial experiences at both the provincial and superior court levels, Jessica has appeared before a number of tribunals, and has participated in multiple mediations and arbitrations. She has also represented clients in foreign jurisdictions seeking the enforcement of foreign judgments in British Columbia, and clients in this jurisdiction seeking to resist the enforcement of foreign judgments. In addition to general civil litigation, Jessica has extensive experience in health law, and has represented health care professionals, as well as private health care business owners.

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Public Sector Policy Development
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Big Data & Analytics
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HR Analytics for the Public Sector
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Big Data & Analytics for the Public Sector
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Professional regulation is rapidly evolving. Complaints, disciplinary charges, and misconduct of professionals are making headlines. It is vital for you to understand the implications of all the recent and upcoming changes in your regulatory field. Responding to allegations of professional misconduct, incompetence or incapacity in a timely and proficient manner is essential but often difficult, time consuming, and costly.

INFONEX's 23rd anniversary RegPro: Professional Regulation and Discipline is the landmark event for the disciplinary and regulatory community. Our faculty, representing regulatory bodies and private practice, will lead you through the most important cases and key practical developments. By attending this event you can exchange ideas and experiences with people from other regulatory bodies to ensure you are applying the right and up-to-date standards.

Our panel of expert speakers, whom regularly handle professional regulatory and disciplinary cases, will provide you with practical and tactical guidance, and will enable you to gain insight from recent professional regulation cases. Attend and hear how to define "good character" in registration and examine processes for verifying foreign credentials . Learn how to investigate and collect and sift through evidence to ensure the success of your hearings, and how to protect public interest by demonstrating transparency and efficiency.

Building on over two decades years of successful, informative events, this is a great opportunity for you to equip you with the latest strategies, and network with your peers and share your experiences. Register today!

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