Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
14th Annual Event!

Managing Your Duty to Accommodate

Mitigating the Increasing Expense to Organizations for Failing to Accommodate Employees

August 21 - 22, 2018  ·  Calgary, Alberta
Day Two Program Agenda: Wednesday, August 22, 2018
7:30 - 8:30        Continental Breakfast
8:30 - 8:40
Opening Remarks from the Chair
Dr. Perry Sirota, Clinical and Forensic Psychologist
8:40 - 9:40
Medical Marijuana in the Workplace: A Duty to Accommodate
Kelly Nicholson, Partner, Privacy Officer, Field Law
  • Review and update on medical cannabis legislation
  • What are your accommodation obligations when performance is affected and/or there are safety considerations?
  • When failure to accommodate amounts to discrimination
  • Duty to accommodate: What is it in practical terms?
  • Incorporating useful policies to address medical cannabis in the workplace
9:40 - 10:40
It's Your Business: Dealing with Substance Abuse in the Workplace
Ron Beach, Team Lead, Addiction Prevention, Alberta Health Services
  • Impact of substance abuse in the workplace
  • Challenges for workplace leaders
  • Effective and comprehensive approaches
  • Alberta Health Services and community resources
10:40 - 11:00        Networking Break
11:00 - 12:00
New Employment Standards
Gordana Ivanovic, Associate, McMillan LLP
  • Update on current legislation including Bill 30
  • Assessing the vulnerability of disciplinary action
  • Impacts from a legal perspective
12:00 - 1:00        Luncheon Break
1:00 - 2:00
Sexual Harassment and a Duty to Accommodate
Simon Gillingham, Senior Labour Relations Officer, Labour Relations and Total Compensation Division, City of Winnipeg
  • Recognizing signs and identifying sexual harassment
  • Handling allegations and commencing the investigation process
  • Maintaining confidentiality and protecting the privacy of parties involved
  • Conducting difficult conversations with complainant and respondent
  • Addressing concerns of both parties during the process
  • The decision to involve a third-party investigator
  • Evaluating results and defining next steps
2:00 - 2:15        Networking Break
2:15 - 3:15
Having Difficult Conversations about Accommodation
Michelle Phaneuf, PEng, CMed, Workplace Fairness West
  • Explore a framework for successful conversations
  • Learn how to prepare and determine what's important for you and the other
  • Approach transparency and confidentiality successfully
  • Engage in a meaningful collaborative way with proven skills and tools
  • Develop options that have staying power
3:15 - 4:15
Protecting Your Business with a Return-to-Work Strategy
Ermalinda Faria, Director, Disability Management Services, Lifemark
  • How stakeholders can identify or develop accommodations for workers trying to return to the labour force
  • How workplaces and employers can support the use of workplace accommodations
  • Providing supervisors with tools to improve their response and ability to accommodate
  • Using policy-making as strategic risk management
4:15        End of Day Two



Recent legal decisions have expanded the scope of what you're required to accommodate in the workplace. Claims for issues like family status and stress have become more frequent and understanding when you're required to make an accommodation has become much more challenging. The increased variety of accommodation issues has made keeping up with case law developments and understanding your accommodation obligations more difficult and more time-consuming.

INFONEX's 14th annual Managing Your Duty to Accommodate has been designed to update you on all of the recent case law that impacts your organization and give you the skills and strategies you need to make these accommodations effectively. Our faculty of leading experts will ensure that you walk away from the course with a clear understanding of what you're required to accommodate, and what you're not required to accommodate.

Review the latest case law for issues like family status, mental health, stress, and aging. Get practical advice on how to spot mental health and stress issues in your staff and how to make effective accommodations. Hear active case management strategies that will help you make accommodations efficiently and get employees back to work quickly. Get strategies for facilitating productive communication with your employees' doctors. Improve your skills for having difficult conversations with your employees. Learn strategies for how to explain accommodation requirements to managers.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Calgary to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

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