Fascinating and relevant, very knowledgeable.
- Manager, People Effectiveness
House of Commons

Human Resource Management for Indigenous Organizations

September 18, 19 and 20, 2018  ·  Edmonton, Alberta
Day Three Program Agenda: Thursday, September 20, 2018
8:00 - 9:00        Continental Breakfast
9:00 - 9:15
Opening Remarks from the Chair
Chris Hylton, President, CG Hylton Inc.
9:15 - 10:15
Managing Conflict in the Workplace: Facilitating or Mediating Resolution to Workplace Disputes
Gayle Desmeules, Principal, True Dialogue
  • What is mediation?
  • Why is it effective?
  • How mediation differs from restorative practice
  • When is it useful to inject restorative justice principles and traditional use of a circle process to address HR issues within Indigenous organizations to resolve workplace conflicts?
10:15 - 10:30        Networking Break
10:30 - 11:15
Occupational Health and Safety in Indigenous Organizations
Dwayne Eagle Child, Occupational Health and Safety Officer, Blood Tribe Department of Health
  • What law applies?
  • Impact of your benefits agreement on what law applies
  • Developing an OH&S policy
  • Developing and implementing a safety management system
  • Understanding the concept of "due diligence"
  • Your obligation to keep workers safe
  • Accident and near-miss reporting
  • Role of the health and safety committee
11:15 - 12:15
How to Have Difficult Conversations
Dawn Davis, Manager, Human Resources, Fort McKay Group of Companies
  • Why avoidance is not a solution
  • What dynamics make these conversations difficult?
  • Challenges and barriers to effective conversations
  • Exploring what triggers you and the employee
  • Dealing with strong emotions in the workplace
  • Skills and techniques
  • How do you know if you are getting through?
  • Follow-up steps
12:15 - 1:15        Luncheon Break
1:15 - 2:00
Best Practices in Employee Engagement
Gina Potts, Chief Operating Officer, A3 Limited
  • Investing in employee morale
  • Creating the conditions for employee commitment
  • The need for the employee to understand the purposes and objectives of the organization and his or her role in it
  • The need for the employee to have a voice and receive feedback
  • Importance of leadership
  • Innovations and insights
  • Helping the employee manage workplace changes
2:00 - 2:15        Networking Break
2:15 - 3:15
Cyber (and Other) Bullying and Harassment in the Workplace
Colleen Verville, Partner, MLT Aikins LLP
  • Impact of bullying and harassment in the workplace
  • Impact of the work culture and climate
  • Boundaries between bullying and harassment and tough management in stressful times
  • Risk factors
  • Legislation
  • Prevention and intervention
  • Why you must have a specific policy on harassment and bullying
  • Handling cyber-bullying
3:15 - 4:15
Understanding Lateral Violence in Indigenous Organizations
Linda R. Crockett, Founder and Executive Director, Workplace Bullying, Resources and Recovery Centre Inc.
  • What is lateral violence and what does it look like?
  • Exploring root causes
  • Identifying behaviours linked to lateral violence
  • Who is most vulnerable?
  • Dynamics of the aggressor: what's really going on?
  • Impact on Aboriginal organizations
  • What are the costs to the organization?
  • Leading the change: what organizations can do to instill healthier working environments
  • Lateral kindness and respect as organizational core values
4:00        End of Day Three



As a Human Resources Manager your job is to strengthen the skills, competencies and abilities of the employees who are critical to the success of your organization, minimize conflict that can undermine that success and comply with a myriad of complex workplace laws just waiting to trip you up. You can't reach your organizational goals if your workforce is not functioning effectively, conflict is rumbling below the surface or time, money and resources are being wasted fighting time-consuming, expensive legal challenges.

Formidable barriers stand in your way. To achieve organizational goals, you need to understand the dimensions of your role, follow a well thought-out strategic plan, assist employees in achieving their goals and engage employees so they are not just putting in time. You need to understand and manage the conflicts that are inevitable in any organization and confidently hold even the most difficult conversations. Of equal importance, you have to be on top of a whole lot of complex laws that can undermine your effectiveness.

That's why we created Human Resource Management for Indigenous Organizations 2018, a program specifically designed to provide the HR essentials required to address the unique challenges facing aboriginal organizations. The program will provide the in-depth information, strategies and techniques you need to effectively manage performance, engage employees, and productively deal with conflict to avoid the pernicious effects of festering negativity. Experts will explain workplace legislation so it makes sense to you and address the steps you must take to ensure compliance. You will return to your organization having made an invaluable investment in your professional ability and your organization's future.

Take a few moments to review the jam-packed agenda and imagine the leg-up the information throughout will give you. This is a not-to-be-missed opportunity to learn from and network with other first nations HR managers, leading consultants and the most well-informed lawyers you will find anywhere. Then register immediately to avoid disappointment.

We look forward to seeing you.

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