Human Resource Management for Indigenous Organizations
September 18, 19 and 20, 2018 · Edmonton, Alberta
Day Three Program Agenda: Thursday, September 20, 2018
8:00 - 9:00 Continental Breakfast
9:00 - 9:15
Opening Remarks from the Chair
Chris Hylton, President, CG Hylton Inc.
9:15 - 10:15
Managing Conflict in the Workplace: Facilitating or Mediating Resolution to Workplace Disputes
Gayle Desmeules, Principal, True Dialogue
- What is mediation?
- Why is it effective?
- How mediation differs from restorative practice
- When is it useful to inject restorative justice principles and traditional use of a circle process to address HR issues within Indigenous organizations to resolve workplace conflicts?
10:15 - 10:30 Networking Break
10:30 - 11:15
Occupational Health and Safety in Indigenous Organizations
Dwayne Eagle Child, Occupational Health and Safety Officer, Blood Tribe Department of Health
- What law applies?
- Impact of your benefits agreement on what law applies
- Developing an OH&S policy
- Developing and implementing a safety management system
- Understanding the concept of "due diligence"
- Your obligation to keep workers safe
- Accident and near-miss reporting
- Role of the health and safety committee
11:15 - 12:15
How to Have Difficult Conversations
Dawn Davis, Manager, Human Resources, Fort McKay Group of Companies
- Why avoidance is not a solution
- What dynamics make these conversations difficult?
- Challenges and barriers to effective conversations
- Exploring what triggers you and the employee
- Dealing with strong emotions in the workplace
- Skills and techniques
- How do you know if you are getting through?
- Follow-up steps
12:15 - 1:15 Luncheon Break
1:15 - 2:00
Best Practices in Employee Engagement
Gina Potts, Chief Operating Officer, A3 Limited
- Investing in employee morale
- Creating the conditions for employee commitment
- The need for the employee to understand the purposes and objectives of the organization and his or her role in it
- The need for the employee to have a voice and receive feedback
- Importance of leadership
- Innovations and insights
- Helping the employee manage workplace changes
2:00 - 2:15 Networking Break
2:15 - 3:15
Cyber (and Other) Bullying and Harassment in the Workplace
Colleen Verville, Partner, MLT Aikins LLP
Impact of bullying and harassment in the workplace
Impact of the work culture and climate
Boundaries between bullying and harassment and tough management in stressful times
Prevention and intervention
Why you must have a specific policy on harassment and bullying
3:15 - 4:15
Understanding Lateral Violence in Indigenous Organizations
Linda R. Crockett, Founder and Executive Director, Workplace Bullying, Resources and Recovery Centre Inc.
- What is lateral violence and what does it look like?
- Exploring root causes
- Identifying behaviours linked to lateral violence
- Who is most vulnerable?
- Dynamics of the aggressor: what's really going on?
- Impact on Aboriginal organizations
- What are the costs to the organization?
- Leading the change: what organizations can do to instill healthier working environments
- Lateral kindness and respect as organizational core values
4:00 End of Day Three