Good overview and examples, good resources and sources recommended, practical, friendly discussions.
- Communications officer
Senate of Canada

Digital Government

Transformation through Innovation

November 6 - 7, 2018  ·  Toronto, Ontario
Day Two Program Agenda: Wednesday, November 7, 2018
7:30 - 8:30        Continental Breakfast
8:30 - 8:40
Opening Remarks from the Chair
8:40 - 9:40
Organizational Change and Managing Openness and Transparency
  • Benefits of transparent enterprise structures for change initiatives
  • Thinking across departments: facilitating sharing and collaboration
9:40 - 10:00        Networking Break
10:00 - 11:00
Case Study
Canada's Digital Strategy
  • Moving from e-government to digital government
  • Focusing on user needs versus organization: what did this entail
  • Lessons learned and lived
  • Moving forward
11:00 - 12:00
Security Privacy and Managing Risk
  • Addressing the concerns of a digital focus
  • Having proactive policy and protections in mind
12:00 - 1:00        Luncheon Break
1:00 - 2:00
Internally Sharing Data Between Government Agencies
  • From closed data to shared data to open data - why sharing is priority one for Canadians
  • Technical debt: legacy IT, shared data, and what to do next
  • Privacy and shared data: trust and legal evolution
  • Challenging the digital consensus: political leadership and social welfare's next era
  • Procurement to support improved data sharing
2:00 - 2:15        Networking Break
2:15 - 3:00
Case Study Presentation
  • Delivering the best user experience for people
  • Connecting government, technology sector and community innovators
  • Government services can be user-centered, iterative, and data driven
  • Best practices of high-tech solutions improving people's lives
3:00 - 4:00
Thinking Beyond Digital
  • Does doing digital limit the extent to which public servants impact their stakeholders?
  • How can digital PS extend beyond the sandbox?
  • This session will explore aspects of digital and how it limits or defines PS relationships
  • Unpacking buzzwords: nudge, tweak, iterate, sprint, lean, agile
  • When digital works and when it doesn't
4:00        End of Day Two



Digital innovation in government is not a new concept, however Canada is playing catch up with other governments internationally, who have been leaders in this field for many years. With that said, Canada is recognizing the growing need for digital innovation in the public sector, and there are many examples of best practices currently being utilized throughout the country. Through these digital innovations, governments will be able to extend their reach, become more efficient, and enhance their service delivery for citizens and businesses.

INFONEX's Digital Government: Transformation through Innovation, a two-day professional-development event, has been designed to provide delegates with all the updates on best practices from various levels of government, throughout Canada. You will be able to better understand whether your organization is ready to become a digital disruptor, leverage innovations, and adapt to citizens evolving expectations.

Attend this event to get insight from municipal, provincial, and federal case studies. Learn about the benefits open data portals for sharing data and where you need to focus your strategic plans for service delivery. Get tips for recruiting and retaining tech talent to ensure you can build capacity to meet your departmental objectives in the digitial sphere.

Digital Government 2018 will allow you to benefit from the thought-provoking discussions, need-to-know updates, and will help you develop practical tool kits to foster transformative innovation in the public sector. Register today!

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