From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
18th Annual Event!

Canadian BCP & Emergency Management

Manage Emerging Threats to Your Organization and Get Actionable Strategies

January 29 - 30, 2019  ·  Ottawa, Ontario
Day One - Tuesday January 29, 2019
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Co-Chairs
Des O'Callaghan, Fellow, Business Continuity Institute
Vito Mangialardi, Senior Manager, Enterprise Business Continuity Management, METROLINX
9:10 - 9:50
What Happened in Vegas...October 1 Mass Shooting: Experience and Lessons Learned
Carolyn M. Levering, Emergency Management Administrator, Administrative Services, Office of Emergency Management, City of Las Vegas

The worst shooting attack in modern US history rocked Las Vegas to its core. We all knew we were a target for terrorism, and for many years we worked towards preventing and responding to a variety of scenarios. But no single training, exercise or drill could fully prepare us for this tragedy. Experience the response and recovery efforts before, during and after the 1 October Shooting from the Route 91 Festival pre-planning through the memorials and survivor outreach activities still underway.

9:50 - 10:10        Networking Break
10:10 - 10:50
Climate Change: What Ottawa Has Learned from Experience in Other Cities
Speaker to be Confirmed, TBA, Program Manager, Health Hazard Response, Ottawa Public Health

Climate change is a growing concern. Find out how City of Ottawa plans and responds to what can be deadly heat.

  • Systems in use for warnings and responses to heat emergencies
  • Identification of a lead agency and participating organizations
  • Use of a consistent, standardized warning system activated and deactivated according to weather conditions
  • Use of communication and public education
  • Implementation of response activities targeting high-risk populations;
  • Collection and evaluation of information
  • Revising plans based on experience and learning from other municipalities
10:50 - 11:30
Real World Examples, Best Practices in BCP: Threat and Risk Assessment to Better Protect Critical Infrastructure Sectors
Kevin A. O’Brien, PhD, Senior Principal, Security & Intelligence, Accenture Security Canada

Critical infrastructure assurance is the application of protective and preventive security, risk management and business continuity management approaches aimed to reducing the vulnerabilities of critical infrastructure in both the physical and cyber realms. This assurance is achieved in part through decreasing the frequency, duration and scope of disruptions, while facilitating response and recovery of the infrastructure, its processes and services. Using examples gained from real-world scenarios, this presentation will discuss the methodologies, challenges, and best practices around business continuity as it relates to critical infrastructure protection and assurance.

11:30 - 12:15
The Future of Organizational Resilience
Des O’Callaghan, Fellow, Business Continuity Institute
  • Developing analytics to adapt BCM practices
  • Bringing a fresh perspective to prioritization
  • Using linkages and dependencies to advantage
  • Building a culture of resilience
12:15 - 1:15        Luncheon Break
1:15 - 2:00
Assessing / Evaluating / Auditing Your BCP: Progressing to the Next Level
Trent Abbott MBCI, BCMS Auditor, Treasury Board Secretariat
  • How are business continuity processes being managed?
  • Is you plan effective and in line with the company‚Äôs objectives
  • Define risks or threats to the success of the plan
  • Test controls to determine if risks are acceptable
  • Quantifying the weaknesses of the plan and recommendations for improvement
  • Standard of comparison
2:00 - 2:15        Networking Break
2:15 - 3:00
Leveraging BCP to Effectively Adapt to Climate Change
Vito Mangialardi, Senior Manager, Enterprise Business Continuity Management, METROLINX
  • Demystifying climate change and adaptation
  • Establish a common foundational understanding of climate change risks and business continuity adaptation needs
  • Planning for the future with operational resiliency as the destination
  • Review past severe weather events and mitigation planning and response considerations
3:00 - 3:45
Creating BCM Awareness Throughout the Organization: Role of the BCP Core Team
Speaker TBA
  • Create teams of representatives across your organization to support the core business continuity management team
  • Prepare personnel from all corporate streams (Operations, Finance, Marketing, Legal, Risk, Information Technology, Information Security, eCommerce, Supply-Chain and Human Resources etc) to think about BCM
  • Stimulate personnel throughout the organization to do root cause threat analysis, plan, respond, resolve, and monitor any adverse situations triggered by incidents like:
  • Technology is compromised: e.g. failure of software, hardware, databases etc.
  • Information security is challenged: e.g. Cyber Attacks, Data breach etc.
  • Facilities are impacted by Natural Disasters : e.g. fire, flood, storm etc.
  • Vendor of goods or services unavailable: e.g. Cloud Computing, Outsourcing etc.
3:45 - 4:30
Managing Risks, Taking Advantage of New Opportunities: Business Continuity Management At the Royal Canadian Mint
David Wright, CBCP, Business Continuity Manager, Royal Canadian Mint
  • Proactive identification, assessment and management of security risks for current and planned Mint business operations
  • Strategic programs to ensure the protection of RCM human, physical (infrastructure and product) intellectual and reputational assets
  • Security compliance, audit and enforcement programs
  • How RCM responds to unplanned and/or emergency situations
  • Is Protective Services delivering value for money?
  • Royal Canadian Mint operations: challenges, risks and opportunities for BCP
  • Supply Chain Management integration with BCP
4:30        End of Day One



The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

Telephone: 1.800.474.4829  |   360 Bay Street, Suite 900, Toronto, ON  M5H 2V6   |   Fax: 1.800.558.6520  |  Contact Us
© 2000-2018 INFONEX Inc.