From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
18th Annual Event!

Canadian BCP & Emergency Management

Manage Emerging Threats to Your Organization and Get Actionable Strategies

January 29 - 30, 2019  ·  Ottawa, Ontario
Day Two - Wednesday January 20, 2019
8:00 - 9:00        Continental Breakfast
9:00 - 9:10
Opening Remarks from the Co-Chairs
Des O'Callaghan, Fellow, Business Continuity Institute
Vito Mangialardi, Senior Manager, Enterprise Business Continuity Management, METROLINX
9:10 - 10:00
Becoming More Resilient In The Face Of Increasing Threats: What’s Changed Since The 2014 Parliament Hill Shootings?/ The Recent Tornado
Speaker TBA
  • How has our thinking changed since 2014?
  • What new paradigms emerged as a result of this crisis?
  • What new procedures, polices and processes are now in place?
  • What have we learned?
10:00 - 10:15        Networking Break
10:15 - 10:45
Best Practices: Digitally Enabling Volunteering in BCP and Emergency Management For Optimal Results
Suzanne Waldman, Senior Research Analyst, Public Safety Canada/Government of Canada
  • Connecting emergency management organizations with digitally enabled emergent volunteering best practices
  • Canadian citizens volunteering in disasters: From emergence to networked governance
  • Lessons learned
  • Best practices
10:45 - 11:15
Does Your Organization Have An Effective Emergency Management Social Media Strategy?
Sara Falconer, Senior Manager, Digital Communications, Canadian Red Cross
Janice Babineau, Community Manager, Canadian Red Cross
  • Benefits of developing a Social Media strategy for emergencies
  • Public expectations of being provided with information
  • Staying on top of what’s happening
  • Responding quickly and openly
  • Who does what and when?
  • Following trends and responding to questions
  • How has social media been used in disasters to date
  • Laying the groundwork for your organization to use social media in emergency situations
  • Engaging citizens to support emergency response and recovery
  • Challenges in understanding digitally mediated social tech systems during mass emergencies
  • Harnessing data, mobilizing and engaging citizen response
  • How to get the big picture and avoid providing inaccurate information
  • Crisis informatics
11:15 - 12:00
Ensuring Telecommunications Under Crisis Conditions
Speaker TBA
  • Update on Canadian Telecommunications Emergency Preparedness Association (CTEPA)
  • Role of Emergency Telecommunications Directorate within Innovation, Science and Economic Development Canada (ISED) in telecommunications
  • Role of ISED in supporting private sector telecommunications industry
  • Ensuring first responders can communicate and continuity of telecommunications
  • Facilitation of the rapid repair, replacement and expansion of telecommunications systems
  • Developing best practices in emergency planning
  • Fostering important links within the telecommunications community
  • National programs, mutual aid agreements and plans, coordination assistance for emergency telecommunications
12:00 - 1:00        Luncheon Break
1:00 - 1:45
Update on Terrorism in Canada
Speaker TBA
  • The evolution of terrorist threats in Canada
  • Current problems confronting the country
  • Likely future directions of terrorism in Canada
  • How should practitioners prepare for the likely problems they will encounter?
1:45 - 2:00        Networking Break
2:00 - 3:00
Cyber Threats and Cyber Security In Canada: What to Expect in 2019?
Imran Ahmad, Partner, Miller Thomson
  • What threats are expected to arise in 2019
  • Protecting your data
  • How to defend against cyber threats
  • What happened at Facebook?
  • Harvesting and use of personal data
  • How the data of millions of Facebook users ended up being given to Cambridge Analytica
  • How the breach should have been handled
3:00 - 3:30
Emergency Management and Artificial Intelligence
Speaker TBA

You no longer have to wait for a comprehensive survey from eyes on the ground to select the best response strategy. When on-site reports are merged with vast resources of relevant data such as population profiles, schematics of physical infrastructure, seismic data, risk assessment and formal response plans, the result is deeper insights and better decisions from command and control. Find out how artificial intelligence can take emergency management well beyond anything that was previously possible.

3:30 - 4:15
Modernizing Emergency Management in Canada – How Does the Canadian Emergency Management Community Measure Up?
Matthew Godsoe, Manager, Research Unit, Public Safety Canada
  • The new agreement between federal, provincial and territorial governments
  • Canadian implementation of UN Sendai framework on disaster risk reduction
  • Targets for disaster related risk reduction
  • Is the emergency management community of professionals having an impact?
  • Are we proving our value?
4:15        End of Day Two



The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

Telephone: 1.800.474.4829  |   360 Bay Street, Suite 900, Toronto, ON  M5H 2V6   |   Fax: 1.800.558.6520  |  Contact Us
© 2000-2018 INFONEX Inc.