This conference helped me to find practical ways to integrate risk management in day-to-day operation.  
- Chief of Active Risk Surveillance, ECONOMIC DEVELOPMENT CANADA
18th Annual Event!

Managing Your Duty to Accommodate

Finding true balance between inclusivity and undue hardship

March 26 - 27, 2019  ·  Ottawa, Ontario
Day Two Program Agenda - March 20, 2019
7:30 - 8:30        Continental Breakfast
8:30 - 8:40
Opening Remarks from the Chair
Chair TBA
8:40 - 9:40
Disability Management: The Intersection of Protected Grounds
Jennifer Swinwood, Corporate Disability Management & Accommodation Advisor, Royal Canadian Mounted Police
  • The RCMP’s new approaches to disability management
  • Learning to ask better questions
  • Return to work scheduling
  • Doctor-Employer relations
  • The federal perspective on DTA
  • Permanent versus temporary disability accommodation practises
  • Standardizing the approach to disability DTA protocols
  • How family status plays such a large role in disability management
9:40 - 10:00        Networking Break
10:00 - 11:00
Effective Performance Management of Substance Misuse: The Difference Between Cannabis and Other Substances
Speaker TBA
  • Identifying substance misuse red-flags
  • Cannabis misuse in the first year of legalisation
  • The outbreak of opioid use
  • Addressing an employee’s need to inquire
  • Accommodation protocols that don’t alienate employees
  • Public funding for substance misuse services
  • The complex nature of addiction and mental health issues when they culminate
11:00 - 12:00
Accommodation Concerns of Violence in the Workplace
Speaker TBA
  • The evolving definition of workplace violence
  • Investigating potential threats
  • The importance or ‘Perceived Personal Control’ and workplace violence
  • How to screen for potential threats
  • Accommodating employees who have threatened violence
  • The impact of violent threats on the workforce
12:00 - 1:15        Luncheon Break
1:15 - 2:15
Bill C-65: Cultural Shifts and New Harassment Protocols
Speaker TBA
  • Accommodating sexual harassment victims
  • Addressing conflicting accounts
  • Who the bill effects and what changes you will see
  • The role of employers in prevention
  • Best practices is investigating claims
  • Conflict management under new regulations
2:15 - 2:30        Networking Break
2:30 - 3:30
Family Status as a Cross Section of Protected Grounds
Speaker TBA
  • Handling the intersectional nature of Family Status rears its head
  • Elder care struggles
  • Child care necessities
  • Disability in the home
  • Mental health issues
  • Substance Misuse and the effects on family structures
3:30 - 4:30
Building and Maintaining a Truly Equitable Workspace
Mojdeh Cox, National Director, Anti Racism & Human Rights Department, Canadian Labour Congress
  • The importance of physical space for employee wellbeing
  • The importance of workplace processes
  • How to engage and leverage employee input
  • What universal design looks like
  • Policies, procedures, and practises that instil equity
  • Inclusive design strategies; what you need to consider
4:30        End of Day Two



In attempting to accommodate your in-need employees, the line between due diligence and undue hardship is often blurred. Whether this blurring stems from poor communication, a misunderstanding of your duties, or the mismanagement of important documentation, failing to properly accommodate can lead to unnecessary litigation, diminished employee engagement, and the erosion of your corporate reputation.

Professionals in the field, from both private and public sectors, will shed light on the shifting landscape of labour law. From the induction of Bill C-65, which re-writes how government officials handle workplace harassment, to the issues rising out of cannabis legalisation, this in-depth educative event will focus on real cases offering you proven strategies that ensure workplace equity and the overall maintenance of employer-employee relations.

The blend of civil servants and labour law professionals will guide you through the muddy waters of disability claims, return-to-work scheduling, substance misuse, workplace harassment, and family status issues to ensure your comfort in handling specific scenarios these experts face every day. The focus maintains a push for real cases in human rights and employment law ensuring the lessons learned are absolutely pertinent. These strategies offer up-to-date information, reflecting progressive ideals, helping you navigate your management style for the betterment of all stakeholders.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Ottawa to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

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