This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
24th Annual Event!

Professional Regulation and Discipline

The Latest Information on Standards and Requirements in Regulation and Discipline

September 24 - 25, 2019  ·  Vancouver, British Columbia
Day Two Program Agenda: Wednesday, September 25, 2019
7:30 - 8:30        Registration and Continental Breakfast
8:30 - 8:40
Welcome and Opening Remarks from the Co-Chairs
Carol & Jim Humphries, Principal, Ideal Consulting Ltd.
8:40 - 9:40
Responding to Public Pressure in Self Regulation & Discipline
Darrell Dalton, Registrar, Alberta Veterinary Association
  • Public outcry across the country is putting a stop to animal cosmetic surgery
  • Implementing new policy in response to public pressures
  • Lesson learned in enforcing new rules over old attitudes
  • Convincing the public of positive outcomes
  • Raising awareness of new policies in your organization
9:40 - 10:00        Networking Break
10:00 - 11:00
The Mount Polley Mine Disaster & The Geo-Engineers
Craig Bavis, Lawyer, Victory Square Law Office

11:00 - 12:00
But everyone does it this way: Discipline of Conduct that is Widespread in a Profession
David Volk, Lawyer, Jenkins Marzban Logan LLP
  • The difficulties associated with disciplining conduct which is widely engaged in by members of a profession
  • When an “industry standard” defence may be successfully established
  • The importance of articulating a clear standard of conduct and how to do so
  • The role of expert evidence in establishing the breach of a standard of conduct
12:00 - 1:15        Luncheon Break
1:15 - 2:15
The Nurses’ Health Program of Ontario
Farah Ismail, Director, Professional Conduct, College of Nurses of Ontario
  • describe the development and implementation of the OPSP and the new NHP
  • compare these programs for the future of regulation to other approaches for dealing with regulated professionals with mental health and/or substance use disorders in a variety of different professions;
  • identify the advantages and challenges of various approaches; and
  • discuss the law regarding fitness to practise and how to be mindful of human rights issues.
2:15 - 2:30        Networking Break
2:30 - 3:15
The Changing Role of Advocacy for Regulatory Agencies
  • Professionally regulated organizations are no longer allow to advocate for their members in BC
  • Their role now is restricted to good governance, discipline and administration
  • What becomes of the advocacy role?
3:15 - 4:00
Best Practices - Investigative Interviewing
Joven Narwal, Barrister & Solicitor, Narwal Litigation LLP

4:00        End of Day Two



Managing professional regulatory complaints fairly has always been a difficult balancing act. But with changing regulations, societal expectations and technology, it is becomign even more difficult.

For 23 years, Infonex has helped people like you - in professional regulatory bodies - to manage these challenges. Our conferences bring you a range of experts and practitioners with leading edge experience. They will show you both best practices and explain the latest developments that will help you manage the complaints and discipline process.

Almost every regulatory body across the country has attended this event throughout its history. This year’s event contains a mix of interesting and practical sessions that will help you with decision-making, hearings, privacy and contemporary challenges.

Don’t miss out on the leading Professional Regulatory Event in Canada. Register Today!

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