From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
18th Annual Event!

Canadian BCP & Emergency Management

Manage Emerging Threats to Your Organization and Get Actionable Strategies

January 29 - 30, 2019  ·  Ottawa, Ontario
Day Two - Wednesday January 30, 2019
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Des O'Callaghan, Fellow, Business Continuity Institute
Vito Mangialardi, Senior Manager, Enterprise Business Continuity Management, METROLINX
9:10 - 9:50
Communicating with Disabled Residents During Emergencies
Joanne Winckel, Speech-Language Pathologist, Aphasia Centre of Ottawa
  • Barriers, facilitators and successful practices
  • Need to integrate needs of disabled residents into all parts of the emergency plan
  • Promoting inclusive practices
  • Proven strategies and recommended practices
9:50 - 10:30
Best Practices: Digitally Enabling Volunteering in BCP and Emergency Management For Optimal Results
Suzanne Waldman, Senior Research Analyst, Public Safety Canada/Government of Canada
  • Connecting emergency management organizations with digitally enabled emergent volunteering best practices
  • Canadian citizens volunteering in disasters: From emergence to networked governance
  • Lessons learned
  • Best practices
10:30 - 10:45        Networking Break
10:45 - 11:30
Strategies for Managing Social Media in Large-Scale Disasters Like the Ottawa-Gatineau Tornadoes
Sara Falconer, Senior Manager, Digital Communications, Canadian Red Cross
Fanni Barocsi, Beneficiary Outreach Specialist, Social Media, Canadian Red Cross
  • Public expectations around information in emergencies
  • Case study: B.C. fires, Ottawa-Gatineau tornadoes and other recent large-scale responses
  • How Red Cross provides digital support to people impacted by disasters
  • How to engage with communities online
  • Scaling up and issues management on social media in emergencies
11:30 - 12:15
Roles of Bell’s Emergency Management Team: Connecting to the Emergency Management Community
Lauren Hebert, Corporate Emergency Manager, Corporate Security Emergency Management, Bell Canada Enterprises
  • Developing best practices in emergency planning
  • Fostering important links within the telecommunications community
  • National programs, mutual aid agreements and plans, coordination assistance for emergency telecommunications
  • Building relationships with municipalities and provincial governments (the public sector)
12:15 - 1:15        Luncheon Break
1:15 - 2:00
Strategic Foresight and Disaster Risk Management
Donna Dupont, Chief Strategist in Foresight and Design, Purple Compass
  • Introduction to futures thinking and exploring drivers, trends and the changing external environment
  • Introduction to futures thinking and exploring drivers, trends and the changing external environment
  • Working with uncertainty and generating agency by exploring patterns of change over time: present risks and vulnerabilities, future aspirations, and the transition for action to enhance coping capacities, preparedness, capabilities and investments
  • Recognizing the overlap and difference between resiliency and transformation
  • Fostering a culture of innovation through participatory and co-creative approaches
2:00 - 3:00
Key National Pandemic Preparedness Activities and Their Implications On Business Continuity Planning
Erin Henry, Director of Immunization Program and Pandemic Preparedness Division, Public Health Agency of Canada
  • How does an influenza pandemic occur?
  • What is the current risk for an influenza pandemic? Which factors impact the risk?
  • What is the current status of influenza pandemic preparedness in Canada?
  • How can private sector partners support key elements of the health sector preparedness and response?
  • How can we work better with private sector partners to promote an efficient and effective response?
3:00 - 3:15        Networking Break
3:15 - 4:00
Modernizing Emergency Management in Canada – How Does the Canadian Emergency Management Community Measure Up?
Matthew Godsoe, Manager, Research Unit, Public Safety Canada
  • The new agreement between federal, provincial and territorial governments
  • Canadian implementation of UN Sendai framework on disaster risk reduction
  • Targets for disaster related risk reduction
  • Is the emergency management community of professionals having an impact?
  • Are we proving our value?
4:00 - 4:45
Tracking the Evolution of BCP and EM: Where Have We Been, Where Are We Going?
Des O’Callaghan, Fellow, Business Continuity Institute
Vito Mangialardi, Senior Manager, Enterprise Business Continuity Management, METROLINX
Marie-Hélène Primeau, Executive Vice President and President of Premier Continuum Consulting Services
  • How have EM and BC practices evolved to where we are today?
  • In what ways do plans today differ from traditional plans?
  • Are emergency plans and continuity plans converging?
  • How has technology influenced changes in planning practices?
  • Which real events have led to changes in planning and are there other drivers?
  • What are the current trends leading to future professional practices?
4:45        End of Day Two









The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

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