This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
24th Annual Event!

RegPro2019 - Professional Regulation & Discipline

The Latest Information on Standards and Requirements in Regulation and Discipline

April 9 - 10, 2019  ·  Toronto, Ontario
Featuring These Industry Experts

Dean Benard, President & CEO, Benard + Associates

Dean has earned a reputation as an expert in investigations and mediation. He is a highly recognized figure in professional regulation throughout Canada and the United States. Dean has been awarded for his skills and abilities and is routinely sought after for speaking engagements, mentoring and training. His passion for inspiring change and developing innovative strategies, has led him on his mission to build a coaching platform for guiding others to excel as investigators and conflict resolvers. Dean has published a manual titled Investigation Essentials – A Practical Guide to Conducting Effective Investigations, and he has produced a DVD titled Investigation Interviewing – Keys to Success. Dean holds certificates in Strategic Intervention Coaching and is a Chartered Mediator with the Alternative Dispute Resolution Institute of Canada. He received his Diploma in Nursing from Sir Sandford Fleming College in Peterborough, his Bachelor of Arts in Health Administration and Ethics from York University, and holds a Master of Laws & Letters from Osgoode Hall Law School.

Krystal Evans, Project Manager, Royal College of Dental Surgeons Ontario

In her role as Project Manager, Krystal Evans is part of the leadership team of the Professional Conduct and Regulatory Affairs department at the Royal College of Dental Surgeons of Ontario, in Toronto, Canada, where she has worked since 2011.

In her role, Krystal oversees a team of nine staff who are responsible for the intake of all complaints and reports about the conduct of dentists in Ontario, as well as the administration of all meetings and decisions of the Inquiries, Complaints and Reports Committee and the monitoring and enforcement of those decisions. In addition, Krystal manages various complex projects related to ensuring efficient systems and operations, the accuracy of information available to the public, and the appropriate use of analytics and data arising from complaints and reports.

Krystal is a Project Manager Professional (PMP), who holds a BA in Criminology, with a minor in Information Technology and Child Psychology from University of Windsor. She is active in the regulatory community, participating in groups such as the Investigations and Hearings Network – Federation of Health Regulatory Colleges of Ontario (FHRCO) and the Council on Licensure, Enforcement and Regulation (CLEAR).

Paul Farley, Paul Farley Law

Paul Farley, BA, LLB, was called to the Ontario Bar in in 1979 and is a member of the Law Society of Ontario. In 1984 he became the first in-house professional conduct counsel for the Institute of Chartered Accountants of Ontario (now the Chartered Professional Accountants of Ontario). For many years Paul served as a Chair to the Financial Services Commission of Ontario Advisory Board. Since 2017, he is a member of the Financial Services Tribunal of Ontario, an adjudicative tribunal having exclusive jurisdiction to exercise the powers conferred under the Financial Services Commission of Ontario Act, 1997.

Paul has appeared as counsel before administrative tribunals, the Divisional Court and the Court of Appeal for Ontario. Since May of 2016 Paul has been engaged in the practice of law at Paul Farley Law where his practice is devoted to the areas of administrative law and professional regulation and discipline.

Irwin Fefergrad, Registrar, Royal College of Dental Surgeons Ontario

He has the distinction of being the first lawyer in the history of the Law Society of Ontario to achieve a double specialty in Civil Litigation and in Health Law. He currently maintains his specialty in Health Law. In private practice for nearly 30 years, in 2000 he was appointed the Registrar of the Royal College of Dental Surgeons of Ontario.

Mr. Fefergrad also held the position of Executive Director of the Canadian Dental Regulatory Authorities Federation (CDRAF) and of the International Society of Dental Regulators, an organization addressing regulatory concerns on an international level.

In October 2015, Mr. Fefergrad was appointed as co-chair of the Transparency Working Group (TWG), created by the Human Health Resources Strategy Division of the Ministry of Health and Long-Term Care (MOHLTC), to facilitate the coordination and development of guidance for health regulatory colleges in the implementation of transparency and accountability initiatives.

Mr. Fefergrad is the Chair of the Advisory Group for Regulatory Excellence (AGRE) in Ontario.

He was appointed Assistant Professor (adjunct) at the University of Toronto, Faculty of Dentistry where he is the Course Director of the Ethics, Professionalism and Law program.

Brendan Gray, Health Law Counsel, Office of the Information and Privacy Commissioner of Ontario

Brendan Gray is health law counsel at the Office of the Information and Privacy Commissioner of Ontario. Brendan articled as a judicial law clerk for the judges of the Ontario Superior Court of Justice in Toronto. Following his call to the bar, Brendan practiced at a prominent litigation firm in Toronto. Brendan left private practice to represent low-income seniors at the Advocacy Centre for the Elderly, where his practice focused on health-law, consumer protection, and the prevention of elder abuse. Brendan joined the Office of the Information and Privacy Commissioner of Ontario in January 2015.

Patricia Harper, Lawyer, Keel Cottrelle LLP

Patricia Harper enjoys a broad civil litigation and administrative law practice, serving both private and public sector clients. She represents clients in a wide range of litigation matters, including employment and procurement litigation, and has represented clients before various levels of the Superior Court of Justice. Patricia has appeared before numerous administrative bodies including the Ontario Human Rights Tribunal, the Ontario Municipal Board, and the Financial Services Tribunal. Patricia frequently acts for professional regulators, either as prosecution counsel or independent legal counsel to panels or tribunals.

Area of practice/specialization:

  • Administrative Law
  • Professional Regulation
  • Civil Litigation


  • B.A., Hon.
  • M.Ed.
  • LL.B.

Publications, Lectures and Conferences:

  • Contributing author to An Educator’s Guide to the Health and Safety of Students, eds. Robert G. Keel and Nadya Tymochenko, Canada Law Book, 2010.
  • Managing Editor of the Keel Cottrelle LLP, Professional Regulation Newsletter - 2018-present
  • Presenter at Infonex RegPro 2018 - Professional Regulation & Discipline Conference
  • Instructor, University of Guelph and Ontario Association of School Business Officials, Certificate in Pupil Transportation Management Program: Contract Management Course
  • Presenter, Keel Cottrelle LLP’s First Nations Human Resources Session

Associations and Memberships:

  • Member of Advocates’ Society, Toronto Lawyers’ Association, OBA/CBA, Council on Licensure, Enforcement and Regulatio
  • Abrigo Centre- Member of the Board of Directors
Jasmeet Kala, Lawyer, Keel Cottrelle LLP

Jasmeet Kala engages in a diverse practice involving administrative law, including professional discipline, as well as civil litigation and employment law. She has acted as prosecution counsel for professional regulators and has assisted with developing training materials for Complaints, Discipline and Fitness to Practice Committees of professional regulators. Jasmeet has acted on matters for professional regulators at the appellate level and has also advocated for clients on matters before the various Courts including the Ontario Divisional Court and Ontario Superior Court of Justice (Civil). In addition to her legal practice, Jasmeet is a contributing author to Keel Cottrelle LLP’s Professional Discipline Newsletter and is also a member of several professional law associations. Prior to attending law school, Jasmeet was a secondary school teacher with the Peel Board of Education.

Area of practice/specialization:

  • Administrative Law
  • Professional Regulation & Discipline
  • Civil Litigation
  • Employment Law


  • Hon. BSc.
  • B.Ed.
  • J.D.

Publications, Lectures and Conferences:

  • Contributing author to Keel Cottrelle LLP’s Professional Regulation Newsletters
  • Presenter at Infonex RegPro 2018 - Professional Regulation & Discipline Conference
  • Contributing author for the upcoming issue of the Ontario Professional Surveyor (OPS) Magazine, AOLS
  • Presenter, Keel Cottrelle LLP’s First Nations Human Resources Session 2017
  • Contributing author to Keel Cottrelle LLP’s presentation materials for the 2012 Human Resources Session

Associations and Memberships:

  • Member of The Advocates’ Society, The Toronto Lawyers’ Association, the Ontario Bar Association and Canadian Bar Association
Robin McKechney, Lawyer, Steinecke Maciura LeBlanc

Robin McKechney is a partner at Steinecke Maciura LeBlanc. Robin attended law school at Dalhousie University where he was awarded the Nova Scotia Law Foundation Scholarship. Robin graduated in 2000 and was called to the bar in Ontario in 2002.

Prior to joining Steinecke Maciura LeBlanc, Robin was a lawyer with Greenspan Humphrey Lavine, one of Canada’s pre-eminent criminal law firms where he specialized in white collar crime and related regulatory and administrative litigation.

Robin is also an adjunct professor at Osgoode Hall Law School, where he teaches Evidence in both the J.D. and Common Law LL.M. programs. Robin has spoken on numerous Continuing Legal Education panels and conferences on topics including financial crimes, internal investigations, criminal procedure and trial preparation.

In addition to his legal career, Robin was the Senior Script Consultant on the CBC series “This is Wonderland” and provided consulting services on the HBO series “In My Car” and the Universal International movie “One Way”.

Kaelan Moat, PhD, Managing Director, McMaster Health Forum, McMaster University

For nearly a decade, Kaelan has been involved in the development, implementation and evaluation of innovative mechanisms that aim to support the use of research evidence in policymaking, with a particular interest in how political factors influence the likelihood that research is used in the decision-making process. His work at the McMaster Health Forum finds him working with policymakers, stakeholders and researchers provincially, nationally, and internationally to address pressing health- and social-system challenges with the best evidence, and systematically-elicited citizens’ values and stakeholder insights. He played a key role in supporting the development of Health Systems Evidence, world’s most comprehensive free access point for synthesized evidence about strengthening health systems (www.healthsystemsevidence.org), and has recently helped to lead the development of Social Systems Evidence (www.socialsystemsevidence.org), the world’s most comprehensive, free access point for evidence about strengthening 16 government sectors and program areas, and achieving 14 of the 17 Sustainable Development Goals. He has also delivered many capacity-building workshops to policymakers and stakeholders in Canada and around the world to support them in their efforts to find and use research. He holds a B.H.Sc. from Western University, an M.Sc. from the London School of Economics (U.K.), and a PhD from McMaster University. Kaelan currently lives with his wife and two daughters in Toronto, Ontario.

Gillian Slaughter, Manager Compliance Monitoring and Supervision, The College of Physicians and Surgeons of Ontario

Gillian Slaughter is the Manager, Compliance Monitoring and Supervision, at the College of Physicians and Surgeons of Ontario in Toronto. Prior to joining CPSO in 2017, Gill was the Director of Professional Conduct at the College of Dental Hygienists of Ontario and the Manager of Investigations and Resolutions at the College of Occupational Therapists of Ontario. She was an associate in the litigation department at McCarthy Tétrault LLP, a leading Canadian law firm, with a focus on health law and professional liability. Gill also served as Senior Advisor to the Minister Responsible for Women’s Issues in Ontario, the Honourable Sandra Pupatello. Gill received her BA from McGill University, her MBA (Hons.) from Schulich School of Business at York University and her LLB from Queen’s University. She was called to the Ontario bar in 2002.

Melisse Willems, Registrar and Executive Director, College of Dietitians of Ontario

Melisse Willems is the Registrar and Executive Director of the College of Dietitians of Ontario. Melisse has had a long-time interest in, and passion for, the health regulatory sector. Prior to the CDO, Melisse was Acting Deputy Registrar and General Legal Counsel for the College of Opticians of Ontario and Director of Professional Conduct and General Legal Counsel at the College of Audiologists and Speech-Language Pathologists of Ontario. She has been a member of the Law Society of Ontario since 2003 and practiced law in a large Canadian-based international law firm, working with clients in the health regulatory sector before going in-house. Melisse is currently working on an LLM in health law through Osgoode Hall Law School.





Managing professional regulatory complaints fairly has always been a difficult balancing act. But with changing regulations, societal expectations and technology, it is becomign even more difficult.

For 23 years, Infonex has helped people like you - in professional regulatory bodies - to manage these challenges. Our conferences bring you a range of experts and practitioners with leading edge experience. They will show you both best practices and explain the latest developments that will help you manage the complaints and discipline process.

Almost every regulatory body across the country has attended this event throughout its history. This year’s event contains a mix of interesting and practical sessions that will help you with decision-making, hearings, privacy and contemporary challenges.

Don’t miss out on the leading Professional Regulatory Event in Canada. Register Today!

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