Day One: Tuesday, September 24, 2019
08:00
60 minRegistration and Continental Breakfast
09:00
10 minWelcome and Opening Remarks from the Chair
09:10
50 minLeading Change: Moving Your Organization Toward a Data-Driven Culture
Stacey Ileleji, Senior Analyst & Change Management Specialist, Federal Government Department
- Examine dimensions of a data-driven organizational culture
- Distinguish between leading and managing the change to a more data-driven organization
- Leverage data analytics and data visualization to drive change
- Understand resistance to change and change fatigue
- Create the conditions and structures for change success
10:00
15 minBreak
10:15
45 minHow HR can Leverage Data to Measure its Return on Investment
In today’s digital age, many public sector organizations are struggling with predicting accurately what it will take to succeed in the future. The advent of big data analysis and Artificial Intelligence (AI) is viewed as the pathway to improve the ability to predict outcomes and to save costs. Many HR professionals are also intrigued by the possibility of applying Artificial Intelligence (AI) to help predict more accurately many elements related to people and organizational capacity such as who should be hired, how to best develop talent, and where to focus its attention to achieve new innovative ways to deliver HR value. As this HR transformation unfolds, HR will also be expected to demonstrate that the investment in the knowledge, skills, experiences and innovations of people in the organization are helping make the organization more productive and are delivering a return for the organization.
This highly thought provoking, engaging and practical workshop, based upon Dr. David Weiss’ book Leadership-Driven HR: Transforming HR to Deliver Value for the Business (Jossey-Bass) and his subsequent research, focuses on the following:
- Reflect on how an HR focus on AI will accelerate the expectation of HR to be able to demonstrate a return on human capital, i.e. the return on investment in people and organizational capacity
- Analyze how HR can leverage data to measure its Return on Investment (ROI) for the business
- Learn how to develop a dashboard to track leading and lagging measures to regularly report on the ROI in Human Capital
11:00
60 minA SuperSkill of the Future
Marc Delisle, Senior Policy Analyst, Employment and Social Development Canada
- Technology will change the nature of the tasks being performed by knowledge workers
- Skills of the future in a government context must transcend time and jobs
- World-leading organizations target skills that have stronger relationship with job performance
- Empirical evidence from Industrial and Organizational Psychology show that not all skills are created equal
- Performance management – and measurement – will need to be improved for government organizations to unlock the full potential of workforce analytics
12:00
60 minLuncheon
13:00
60 minTalent Optimization and Keeping the Millennial Engaged
Jennifer Lahey, Talent Optimization Specialist, Predictive Success Corporation
- Future of talent – people drive your business. Do you know what drives your people?
- Keeping millennials engaged – 4 forces of disengagement
- Creating culture champions and high performing teams
- Employee engagement – does it matter? What does an engaged employee look like?
14:00
60 minAnalytics: ‘Panacea or ‘Part of the Solution?’
- Discover advantages of analytics in predicting employee performance
- Improve quality of hiring during recruitment
- Insights into recruiting and retaining talent
- Learn how behavioral analytics can help you adapt to fast changes
- Real life examples of how analytics has increased productivity and efficiency
15:00
15 minBreak
15:15
60 minConnecting Data Science and Predictive Analytics with Workforce Innovation and Transformation
- The Fourth Industrial Revolution is yet another wave of innovation – technology has been re-shaping how work gets done for decades
- The low hanging fruit is (largely) gone –harvesting the residual benefits is analogous to ‘sweeping up grains of rice’
- People are key – your people know the opportunities for change, but may be incentivized to conceal them to protect jobs
- Doing nothing is not an option, but finding new paths is critical – there is a choice between the “low road” (replacing human labour) and the “high road” (using capabilities to innovate and grow)
- Prediction is hard (especially when it is about the future) – a scenario-based iterative process is key, and can locate “no-regrets” moves to begin the transformation
- Ability to deal with disruption will be critical for success – an effective, supportive approach to identifying, reskilling, and redeploying resources is a must
16:15
Closing Remarks from the Chair
Day Two: Wednesday, September 25, 2019
08:00
60 minRegistration and Continental Breakfast
09:00
10 minWelcome and Opening Remarks from the Chair
09:10
50 minPerfect Never Happens: Lessons Learned in Moving HR Analytics Forward
- Establishing a culture of measurement
- How do you see your data? Crisis management vs. resource development
- Challenges in establishing data governance in HR culture
- Data quality dimensions
- Engaging business: black booking, fake BI, and other data frontier issues
10:00
15 minBreak
10:15
45 minAI Implications in Diversity and Inclusion
- The latest developments in using AI to promote diversity
- Insights into how AI helps overcome biases instead of perpetuating them
- How to avoid hidden prejudices during the recruitment process
- How to build inclusion and diversity into AI design
- Understanding the importance of design for inclusion
11:00
60 minLinkedIn: Using Social Media and Big Data for Recruitment and Talent Management in Public Sector
- Learn how Social Media is being utilized to innovate government hiring
- Transformation of your talent strategy through data
- Understand how to tap into new talent pools and passive talent
- Empowering HR to be a strategic partner through data and labour market insights
12:00
60 minLuncheon
13:00
60 minMore than a Job: Supporting employees through all life's challenges
Joseph Weissgold, Co-founder and Principal Designer, After Community
- What really sets apart the best companies to work for
- What organizations stand to gain when employees are supported holistically
- Why improvements in HR analytics and AI only address one part of the equation
- Which life experiences are most leveraged for HR to start supporting
- What you can do to reduce the impact of losing a loved one, practically
14:00
60 minBuilding and Implementing an HR Analytics Team in Smaller Organizations
Zachary Nichol, Manager, HR Innovation Solutions, City of Ottawa
While the future is never certain HR executives and practitioners recognize that analytics will play an increasingly important role in decision making of their organizations. From the ability to clearly understand what has happened, to the capability to provide prescriptive action to managers regarding what should happen, analytics is a key resource to any HR organization. This session will help you gain insight into the power of analytics and the contribution it can make to the organization even if you are starting with minimal resources and people.
- Understand the benefits of following a step-by-step approach when kick-starting an HR analytics team
- Build an HR analytics team when resources are limited
- Learn how to gather data and ensure that it’s uniform, accurate and consistent
- Set goals and KPIs to ensure HR processes are completely fact-based and aligned to your organization’s way of thinking
- Explore what makes people analytics different from other analytic fields
15:00
15 minBreak
15:15
60 minGame Changers: Millennials; Combining Data to Transform Your Business
- Actionable insights from inside and out, a Monster Quant Squad Meta-Analysis
- Shifting tastes and its implications as Generation M advances to 50% of the labour market by 2020
- What you can do now to attract and retain the future’s best and brightest
Key learning takeaway – Providing a synthesized perspective to utilize immediately in the pursuit of talent.
16:15
Closing Remarks from the Chair