Good overview and examples, good resources and sources recommended, practical, friendly discussions.
- Communications officer
Senate of Canada

Digital Government

Transformation through Innovation!

February 19 - 20, 2019  ·  Ottawa, Ontario
Day One Program Agenda: Tuesday, February 19, 2019
7:30 - 8:30        Registration and Continental Breakfast
8:30 - 8:40
Welcome and Opening Remarks from the Chair
Guillaume Charest, Advisor, Open Source Software, Treasury Board Canada Secretariat
8:40 - 9:25
Leveraging Large-Scale Hackathons to Create Innovation Vehicles
Jason Blackwell, CanDev Leadership Team, Strategic Advisor, Spectrum Licensing and Policy Branch of Innovation, Sciences and Economic Development Canada
Heidi Boles, CanDev Leadership Team, Project Support Officer, Human Resources Planning and Business Transformation Division, Statistics Canada
Sara-Maude Bossé, CanDev Leadership Team, Economist, Industry Accounts Division, Statistics Canada
Olivier Godard, CanDev Leadership Team, Economist, Environment, Energy and Transportation Statistics Division, Statistics Canada
  • What are codeathons, hackathons or datathons?
  • A proven and tested framework for digital effervescence
  • Why our design produces the highest value for digital transformation
  • An excellent tool for brand awareness on the national and international scale
  • Developing a partnership ecosystem to increase collaboration (currently 17 partner organizations in academia and government)
  • Strengthened long-term recruitment strategy
  • Building developer mindshare with respect to government business cases
  • Accumulate new solutions to real problems
  • What’s next for CanDev?
9:25 - 10:10
Enabling Digital Government Transformation Through Cloud
Ted Tritchew, CTO Cloud Consulting, IBM Services
  • Approaches for enabling both multi cloud and hybrid cloud migration in government
  • What organizations often underestimate and struggle with during their cloud transformation journey
  • Pitfalls to avoid for successfully migrating applications to the cloud
  • Key considerations for modernizing and building on the cloud
10:10 - 10:30        Networking Break
10:30 - 11:15
Nurturing Digital Culture
Mark Bilawchuk, Leader, Web & Digital Content, Customer Service & Communications, The City of Calgary

In order for digital initiatives to succeed, your organization requires progressive digital literacy. Digital government is not simply about delivering products and services, but rather creating the conditions for these products and services to flourish. Based on what the City of Calgary has experienced over the past few years of digital transformation, you will hear about:

  • What motivates decision makers, finding a balance between business and user needs
  • How to remove digital from the conversation, helping clients define problems and understand user journeys
  • Setting up organizational structures and programs to facilitate digital adoption
  • Understanding digital maturity, how to efficiently and effectively introduce new technology into projects
  • Ways of being efficient and effective with fewer resources
11:15 - 12:00
Open First as a Foundation for Digital Government
Guillaume Charest, Advisor, Open Source Software, Treasury Board Secretariat, Government of Canada
  • Canada’s international commitments
  • Current direction
  • Role of Open Standards & Open Source Software in enabling a digital government
  • The opportunities and challenges of an Open Culture and an Open Market
  • Capturing the essence of a community in a digital government
12:00 - 1:00        Luncheon Break
1:00 - 1:45
Digital Innovation for People Powered Health
Amy E. Yee, Chief Digital Officer, Health Standards Organization & Accreditation Canada
  • Digital is well-established as a disruptive enabler of new behaviors. Learn about how Health Standards Organization (HSO) is applying this force to drive and strengthen a culture of continuous quality improvement in hospitals
  • Beyond quality improvement, learn about some of the ways in which digital is impacting healthcare at large, as well as within our own personal experience. What’s the digital innovation imperative in healthcare?
  • Hear a Chief Digital Officer’s perspective and approach on creating the right conditions within an organization to digitally transform
  • Understand the benefits of assuming your organization is a source of infinite capacity and imagination, and why this is key to digital innovation
1:45 - 2:30
Using Data to Transform Business in Government Communications
Sarry Zheng, Innovation and Engagement Consultant, Canada’s Free Agents
  • Case studies to improve communication functions
  • Using data to set performance benchmarks and inform decisions
  • Insights into the use of digital and traditional communications tools to deliver services efficiently to citizens
  • Carry out audience research through primary and secondary research
2:30 - 3:15
Smart Cities Challenge - Transforming Canadian Health Care
Norman Mendoza, Manager, Business and Technology Innovation, Digital Enablement, Financial and Corporate Services, Open City and Technology, City of Edmonton
  • Introduce Edmonton - our City, and its journey to become smarter and more open
  • Talk about Edmonton’s analytics Centre of Excellent - the methodology it employs to solve problems
  • Share tangible use cases - real world stories of municipal problems and how we used data and analytics to positively impact them
  • Highlight the Smart Cities Challenge - a brief introduction of the Challenge and how Edmonton is proposing to use data, analytics and connected technology to impact health
  • Showcase Edmonton’s pilot project for the Challenge - showing how we intend to use a tried, tested and true method to make a real difference
3:15 - 3:30        Networking Break
3:30 - 4:15
Igniting Innovation in the Enterprise
Yafet Tadesse, Vice President, Innovation, Proxy Project Inc.
  • Igniting innovation
  • Redefining research
  • Creative courage
  • Failing forward
  • Curating culture
4:15 - 5:00
Digging for Gold in Your Digital World: Creating Value From Your Information
Robert M. Gerbrandt, Managing Director, Information Governance Consulting, Iron Mountain

Drawing from Iron Mountain’s expertise in managing information and records for over 230,000 global customers, Rob will present on how Digital Transformation must embrace all information aspects - from electronic to physical. This will include:

  • Pitfalls and risks of focusing only on one medium of information
  • Opportunities for creating value from information
  • Finding gold nuggets in your physical and digital information
  • Approaching information strategically
  • Building communities of digital champions across an enterprise
5:00        End of Day One



Platinum Sponsor

Digital Transformation - Government | IBM



Digital innovation in government is not a new concept, however Canada is playing catch up with other governments internationally, who have been leaders in this field for many years. With that said, Canada is recognizing the growing need for digital innovation in the public sector, and there are many examples of best practices currently being utilized throughout the country. Through these digital innovations, governments will be able to extend their reach, become more efficient, and enhance their service delivery for citizens and businesses.

INFONEX's Digital Government: Transformation through Innovation, a two-day professional-development event, has been designed to provide delegates with all the updates on best practices from various levels of government, throughout Canada. You will be able to better understand whether your organization is ready to become a digital disruptor, leverage innovations, and adapt to citizens evolving expectations.

Attend this event to get insight from municipal, provincial, and federal case studies. Learn about the benefits open data portals for sharing data and where you need to focus your strategic plans for service delivery. Get tips for recruiting and retaining tech talent to ensure you can build capacity to meet your departmental objectives in the digitial sphere.

Digital Government 2019 will allow you to benefit from the thought-provoking discussions, need-to-know updates, and will help you develop practical tool kits to foster transformative innovation in the public sector. Register today!

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