Day One: Tuesday, October 22, 2019
08:00
60 minRegistration and Continental Breakfast
09:00
10 minWelcome and Opening Remarks from the Chair
Andrew Richardson, Principal, SImplified Risk Management Inc.
09:10
60 minCulture Genomics and the Evolution of Culture Assessment
Katherine Macpherson, Senior Manager, Financial Services Advisory, Ernst & Young LLP
- Lessons learned from the financial services industry since the global financial crisis
- Culture and corporate governance as the “ultimate root-causes” of most preventable failures
- Strategic insights on how others are attempting to measure, monitor, and proactively respond to potential culture issues to obtain “evidence-based” assurance
- Leading practices on how to derive value beyond compliance from your organization’s risk management program
10:10
20 minNetworking Break
10:30
60 min
The Future of Operational Risk
Samantha Landry, Senior Consultant, Advisory Services, Ernst & Young LLP
Marley Kafato, Manger, Technology Advisory, Ernst & Young LLP
- Common Operational Risk pitfalls
- Insights on technology and innovation in Operational Risk
- Overview of technology solutions for Operational Risk
- Focus on primarily small to medium size companies
11:30
45 min
What is a 1B?
Laura Smith, Director, Risk Management Operations, Canada Mortgage and Housing Corporation
- Mandate and key responsibilities
- Interactions with the 1A lines of business
- Working with 2nd and 3rd LOD
- Building a risk aware culture
- How to add value during times of change
12:15
60 minLuncheon
13:15
45 minAML Audit Risks and Trends in the Canadian Landscape
Andres Betancourt, Senior Audit Manager, AML/ATF & Sanctions, Scotiabank
- Money laundering in Canadian real estate – A look at Toronto, Montreal and Vancouver markets
- Opaque ownership (nominees, holding companies, trust)
- Key indicators for real estate agents, developers, real estate brokers and sales representatives
- Learn about conduct and risk culture audits for diverse units and geographies
- Implementation of substantive testing of culture and identifying potential risk-related outliers
14:00
45 min
Cyber, Fraud & Financial Crime
Dennis Chaupis, Senior Manager, Risk Advisory Services, Cyber Risk Services, Deloitte
Wilfred Farias, Manager, Risk Advisory, Cyber Risk Services, Deloitte
- Evolution of cyber security risks
- Lessons learned: traditional attacks Vs sophisticated attacks
- The cost of a breach
- The connection between a cyber breach and fraud
- Most common challenges when performing investigations
14:45
45 minAchieving a Robust Governance Framework Through Operational Risk Management
Saad Ali, Director, Governance, Controls & Operational Risk, CIBC
- Critical elements of a governance framework
- Regulatory requirements for corporate governance (including OSFI and SOX)
- How business changes impact the risk assessments
- Reviewing industry events for risk incidents and assessing impact on the business
- Creating a risk profile for each line of business to identify areas requiring enhancements
15:30
15 minNetworking Break
15:45
60 min
Establishing Risk Appetite for Operational Risk
Jamie Pearson, Director, Risk Management, Meridian Credit Union
- Learn how a top-down risk appetite framework supports operational risk appetite
- Relate operational risk appetite to organizational objectives
- Differentiate loss budgets from risk appetite
- Link appetite to operational risk capital
- Integrate operational risk appetite into decision-making
16:45
End of Day One
Day Two: Wednesday, October 23, 2019
08:00
60 minRegistration and Continental Breakfast
09:00
10 minWelcome and Opening Remarks from the Chair
Andrew Richardson, Principal, SImplified Risk Management Inc.
09:10
60 min
Engage People by Leveraging Risk Management by Design
Olivier Beaumont, Risk Manager, Risk and Compliance, iA Financial Group
- Create opportunities based on Lean philosophy
- Involving key stakeholders, the performers
- Take advantage of synergies to call action
- Demonstrate how benefits overcome time invested
10:10
20 minNetworking Break
10:30
60 min
1st & 2nd LoD Interactions: How to be Successful
Jeremy Holmes, Director, Operational Risk, Corporate Functions, RBC
Kerry Willett-Vali, Director, Operational Risk and Regulatory Management, RBC
- How to make the relationship work by going from an obstacle to a partner
- How to not step on each other’s toes
- How much access to the 1st line is too much access
- Finding the balance between managing risk and impeding progress
11:30
60 min
The Emergent Non-Financial Risk Environment: Perspective Towards 2030
Tanna Brodbar, Vice President, Operational Risk Management, Great-West Lifeco
- What operational risk management is – and isn’t
- How operational risk is evolving and what this means to ORM practitioners
- The increasing intersection of non-financial risks and how to manage it
- How the lines of defence should evolve to meet the demands of the emergent risk environment
- The organizational conditions that must be put in place now to stay in front of it
12:30
60 minLuncheon
13:30
60 minThe OSC’s Whistleblower Program – What You Need To Know
- Purpose of a Whistleblower Program
- Whistleblower Awards
- Whistleblower Eligibility
- Financial Incentive
- Confidentiality
- Whistleblower Protections
14:30
60 minImplementing a Strategic Relationship Among the Three Lines of Defense Model
Juan Rodriguez, Senior Manager, Global Operational Risk, Scotiabank
- Implementing sound governance in a non-regulated environment
- Step-by-step guide to developing a risk aware culture
- Overcome challenges in managing transformational change
- Learn the functions that own and manage risk
- Discover the importance of independent assurance, above all internal audit
15:30
15 minNetworking Break
15:45
60 minFrom Siloed to Integrated Risk Management
- Forces pushing organizations to move away from traditional siloed risk management approach
- What integrated risk management really means
- Learning from financial risk management and technology evolution
- Technology as an integrated risk management enabler and obstacle
- Practical solutions for addressing integrated risk management challenges
16:45
End of Day Two
Workshop: Monday, October 21, 2019
13:00
180 min
OpRisk101: Assess the Fundamentals of Operational Risk
Katherine Macpherson, Senior Manager, Financial Services Advisory, Ernst & Young LLP
John J. Fong, Director, Global Operational Risk Management, Manulife
Marley Kafato, Manger, Technology Advisory, Ernst & Young LLP
New to operational risk, or need a refresher? This session will explore the core concerns of the operational risk practitioner. You will assess E21 and what it means for you, specifically. With facilitation and expertise brought to you by a leading expert in operational risk, and a practitioner that has done the journey, you will get a cross-section of viewpoints to help fill the gaps in your learning. Interactive tabletop discussions with your peers will enable you to benchmark and explore multiple scenarios.
- Introduction to operational risk
- Taxonomy
- Operational risk events
- Risk and control self-assessment
- Key risk indicators
- Scenario analysis
- Business process mapping
- Issues management
- Change management
- ORM tools and processes best practices