• Establishing a prioritized list of critical services
• Is everything a critical service?
• Determining criteria for criticality based on time
• The challenge of reconciling the subjectivity of multiple parties where everyone thinks they’re critical
• How science can complement business continuity: role of the scientist in the process
• Interdependencies: The importance of critical service owners communicating and understanding how they depend on one another
• How the DND model can be adapted for your organization

• How did the approach change between 2017 and 2019
• What’s improved?
• What is the government working on?
• What is going on at Conservation Ontario
• Lessons learned
• Can flooding be managed?

• Increasing the capacity to reduce health impacts, adapt and grow in response to current and future climate conditions
• Impacts of climate change and increased pressure on public health and emergency response
• Current climate and health adaptation initiatives
• Using a climate lens in health emergency planning and project design

• Enhancing Canada’s infrastructure resilience
• How to monitor, respond to and mitigate insider risk
• Case studies of actual events to highlight what organizations can do to protect their systems from the “threat from within”

• What are you responsible for during events involving more than one government organization?
• The Federal Emergency Response Plan and the National Emergency Response System
• Coordination between levels of government in preparation for, response to and initial recovery from an event
• Learn from case studies on events that required multi-level response

In an emergency, every second counts. Without effective crisis communication systems and a properly designed crisis communication program, your organization can be left fumbling in the dark. Valuable time can be wasted, potentially causing harm to people and businesses.  In this session you will learn:

• Best practices to communicate and collaborate securely in times of crisis
• How organizations are using technology to effectively manage through critical times

• Assessing vulnerability and dependency for owners and operators of critical infrastructure
• How you can improve risk management, strengthen government relationships, and improve cyber security awareness
• Site assessments to measure and improve resilience to cyber threats, accidental or intentional man-made events, and natural catastrophes

• The “what”, “when”, “where” and “why” of earthquake preparedness
• Making the business case for earthquake resilience in the Canadian context
• NCR experience / Vancouver experience (Eastern and Western Canada)
• Changes we need moving forward to achieve a resilient built environment
• Embracing a unified resilience framework for earthquakes and climate-related hazards