From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
19th Annual Event!

Canadian BCP & Emergency Management

Manage Emerging Threats to Your Organization and Get Actionable Strategies

January 28 - 29, 2020  ·  Ottawa, Ontario
Day One - Tuesday January 28, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:15
Welcome and Opening Remarks from the Co-Chairs
9:15 - 10:00
Mass Shooting on the Danforth: Lessons Learned
  • The shooting attack on the Danforth rocked Toronto to its core
  • Response and recovery efforts before, during and after the attack
  • Lessons learned
10:00 - 11:00
Role and Interoperability Successes and Challenges Under Unified Command: Flooding
  • Roles and Interoperability of Federal, Provincial, Municipal Groups working under unified command
  • Government and private companies worked in tandem towards common goals
  • The need for a common language
  • The need for training in advance of real emergencies
11:00 - 11:15        Networking Break
11:15 - 12:00
The Process of Business Continuity Planning
Mark Gierczak, Manager, BCP, CAA Club Group of Companies
  • Partnering with Risk Management and IT to develop, manage and test successful EBC Program
  • Establishing processes, policies, procedures and frameworks to holistically manage BCP
  • Developing key requirements that satisfy ISO 22301
  • Plan automation
  • Crisis communication
  • BCP internal marketing
  • Tactical planning for pandemics, active shooters, agile recovery, third party assessments
  • BCP recovery mapping
12:00 - 1:00        Luncheon Break
1:00 - 1:45
Heat Intervention Planning
  • The need for community-based interventions involving multiple partners
  • Management of heat islands by increasing vegetation coverage in boroughs
  • Enhanced measures to protect vulnerable individuals (residential, long-term and private seniors’ residences, low income and isolated individuals)
  • Targeting people and places at highest risk through interventions involving municipal, community and health network partners
1:45 - 2:00        Networking Break
2:00 - 2:45
Critical Infrastructure Cyber Protection
  • Vulnerability of infrastructures and technology systems
  • How has the cyber threat landscape in Canada changed in recent years?
  • Has there been a shift in which industries are targeted and what methods are being used?
  • How are we defending against cyber threats to critical infrastructure
  • Creation of a community of critical infrastructure cyber security experts by Public Safety Canada
  • Regional Resilience Assessment Program (RRAP)
  • What has Public Safety been doing to build resiliency? What have been some of the main challenges in doing so?
2:45 - 3:30
Earthquakes: Resilient Buildings and Infrastructure - Lessons Learned and the Way to Move Forward
Jack Guo, Seismic Risk Lead, Kinetica
  • Why and where earthquakes occur
  • NCR experience
  • Understanding the effects before it happens
  • Climate change as a factor in resilience by design
3:30 - 4:15
Leveraging AI to Save Lives in Disasters
  • Enabling emergency professionals to self serve the info most relevant to their role and the task they are working on
  • Providing real time weather forecasting
  • Proactively preparing for weather events based on historical weather data
  • Knowing where and when the disaster will hit hardest
  • Predicting road hazards for first responders
  • Knowing when defensive systems will fail
  • Crowdsourcing rescue operations
  • AI in recovery efforts
4:15        End of Day One



The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

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