From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
19th Annual Event!

Canadian BCP and Emergency Management 2020

Best practices, Case Studies and Lessons Learned

January 28 - 29, 2020  ·  Ottawa, Ontario
Day Two - Wednesday January 29, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:15
Welcome and Opening Remarks from the Chair
9:15 - 10:00
BCP CASE STUDY: Prioritizing Critical Services in a Large Complex Organization
Cynthia (Cindy) Kearns-O’Hara, President, CKOH CONSULTING INC.
  • Establishing a prioritized list of critical services
  • Is everything a critical service?
  • Determining criteria for criticality based on time
  • The challenge of reconciling the subjectivity of multiple parties where everyone thinks they’re critical
  • How science can complement business continuity: role of the scientist in the process
  • Interdependencies: The importance of critical service owners communicating and understanding how they depend on one another
  • How the DND model can be adapted for your organization
10:00 - 10:45
Update on Terrorism - Expectations for 2020 and Beyond
Daveed Gartenstein-Ross, Chief Executive Officer, Valens Global LLC, Washington
  • Domestic terrorism and white supremacy
  • Challenges posed by violent non-state actors
  • Al-Qaeda, ISIS and affiliated organizations
  • Risk assessments in specific sectors and companies
  • Analysis of terrorist networks
10:45 - 11:00        Networking Break
11:00 - 12:00
Building Capacity for Individual and Community Resilience
Tracey O’Sullivan, Associate Professor Interdisciplinary School of Health Sciences, Faculty of Health Sciences, University of Ottawa
  • Whole-of-society approach to disaster risk reduction
  • Resilience and implementation of the Sendai Framework
  • Engaging organizations in continuity planning to protect livelihoods and support community resilience
  • How systems thinking can support capacity building and enhance resilience among individuals, organizations and the broader community
12:00 - 1:00        Luncheon Break
1:00 - 2:00
Advances in Crisis Communication Since the 2014 Parliamentary Attack: What We Know Now
Anat Cohn, Manager, Corporate Communications Ottawa Police Service
  • Crisis informatics: then vs. now
  • Social media today
  • Combating the challenges
  • Messaging: what we’ve learned
  • Opportunities ahead
2:00 - 2:15        Networking Break
2:15 - 3:15
The Modern Business Continuity Plan - Analytics and Automation
Martin Gierczak, Manager, Business Continuity Planning, CAA Club Group
  • Business continuity analytics and digital plans
  • How to drive resilience based projects in your organization with the data
  • Business disruption management tools including plan automation
  • The relationship between BCM and Crisis Management
3:15 - 4:00
Wildfires Out of Control! The Hunt for Best Practices and Lessons Learned
Dr. Noureddine Bénichou, Principal Research Officer, National Research Council (NRC) of Canada

Fire seasons are longer, fire events are increasingly complex and severe. Experts say the area of annual burn will double by the end of the century. This session will discuss:

  • The need to prepare for a future of bigger, more intense and more complex wildland fires
  • Development of a national guide
  • Applying analytics to forest fire management
  • Fire resistance modelling and experimentation
  • The need for a comprehensive framework for assessing risk
  • The need for home grown solutions
  • What about a national system mapping vegetation and spatial data on fuels in relation to towns and infrastructure?
  • What new tools do we need?
4:00        End of Day Two









The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

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