This conference helped me to find practical ways to integrate risk management in day-to-day operation.  
- Chief of Active Risk Surveillance, ECONOMIC DEVELOPMENT CANADA
19th Annual Event!

Managing Your Duty to Accommodate

March 24 - 25, 2020  ·  Ottawa, Ontario
Day One - Tuesday, March 24, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
9:10 - 10:10
Challenging Accommodation Requests: Exploring Recent Trends and Unusual Cases
Martin Thompson, Partner, McMillan LLP
  • An exploration of recent case studies, from the most common to the unusual
  • A look into the future of the duty to accommodate
  • How the duty to accommodate reflects the modern workplace
  • What are the cases pushing the boundaries of reasonable accommodations?
  • Where are there gaps in recent jurisprudence?
10:10 - 11:10
Update on Family Status Accommodations
Richa Sandill, Barrister & Solicitor
  • An overview of recent developments in family accommodations matters
  • The employer’s and employee’s role in finding work-life balance
  • Drawing the line on necessary accommodations
11:10 - 11:30        Networking Break
11:30 - 12:30
Addressing Harassment in the Workplace
  • What to do when an employee is being harassed
  • How do you address the problem employee and the harassed employee?
  • Addressing difficulties in workplace harassment and office culture
12:30 - 1:30        Luncheon Break
1:30 - 2:20
Cannabis in the Workplace
Alex Lucifero, Partner, Samfiru Tumarkin LLP
Samara Belitzky, Associate, Samfiru Tumarkin LLP
  • An overview of recent developments on medical/recreational marijuana
  • Accommodation obligations with medical marijuana
  • Addressing concerns in a practical manner through policy
  • The impact of edibles on the workplace
  • How has the impact of marijuana in the workplace been in reality?
2:20 - 3:10
Addressing Mental Health: Coping and Staying at the Workplace
Martine Oliveira, Director, AGS Rehab Solutions Inc.
  • Developing effective strategies to address mental health challenges in the workplace
  • Recognizing the early signs that an employee is struggling and initiating meaningful conversation in a respectful and supportive manner
  • Encouraging employees to stay at work through effective attendance management strategies and to return to work if they need to be off due to mental health concerns
  • Redirecting employees that appear to be in need to appropriate care/services such as EAP and other community based services
3:10 - 3:30        Networking Break
3:30 - 4:30
Air Canada: A Case Study on Managing Accommodations Around the World
  • How Air Canada manages workplace accommodations with employees around the world
  • Effective strategies to communicate with and balance obligations to employees and unions
  • Air Canada’s step by step process in returning employees to work
  • Finding the right fit for new hires
  • A case study on how Air Canada handles accommodation requests
4:30        End of Day One



In attempting to accommodate your in-need employees, the line between due diligence and undue hardship is often blurred. Whether this blurring stems from poor communication, a misunderstanding of your duties, or the mismanagement of important documentation, failing to properly accommodate can lead to unnecessary litigation, diminished employee engagement, and the erosion of your corporate reputation.

Professionals in the field, from both private and public sectors, will shed light on the shifting landscape of labour law. From the induction of Bill C-65, which re-writes how government officials handle workplace harassment, to the issues rising out of cannabis legalisation, this in-depth educative event will focus on real cases offering you proven strategies that ensure workplace equity and the overall maintenance of employer-employee relations.

The blend of civil servants and labour law professionals will guide you through the muddy waters of disability claims, return-to-work scheduling, substance misuse, workplace harassment, and family status issues to ensure your comfort in handling specific scenarios these experts face every day. The focus maintains a push for real cases in human rights and employment law ensuring the lessons learned are absolutely pertinent. These strategies offer up-to-date information, reflecting progressive ideals, helping you navigate your management style for the betterment of all stakeholders.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Ottawa to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!


Accreditation (CPD/CLE)

This event is eligible for Substantitive Hours towards continuing professional development credits. Upon request we will provide you with a certificate of attendence for professional development credits based on the sign-in/sign-out sheet at the registration desk onsite at the event - don't forget to sign in when you arrive for your course!

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