Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
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Preparing for

Artificial Intelligence in the Public Sector

Be Ready for a Future in which AI will be the Basis of Decision Making in the Public Sector!

February 18 - 19, 2020  ·  Ottawa, Ontario
Day One Agenda | Tuesday, 18 February, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
9:10 - 10:00
A Digital Public Service
  • Hear the top recommendations to help the Canadian public sector develop a digital strategy
  • Move towards data processes that lead to operational results and growth
  • Consider the opportunities that digital provides in reinventing business models
  • Learn how to apply technology to yield efficiency savings and cost reductions
  • Implement innovative strategies, products and experiences
10:00 - 10:15        Networking Break
10:15 - 11:15
AI Tools to Enhance Service Delivery and Public Engagement
  • Learn how AI tools can make government work more efficiently
  • Hear the latest developments in upgrading legacy systems leading to better service delivery
  • Understand how AI can bridge relationships between the federal service and citizens
  • Learn about AI applications for citizens that have reduced costs
  • Explore the role AI plays in service delivery and how AI can help people triage work
11:15 - 12:15
Artificial Intelligence: Risks, Threats & How to Mitigate Them
  • Discuss potential concerns around the road to litigation and loss of privacy
  • Overcome challenges in big data and analytics
  • AI’s biggest risk factor: big data itself
  • Learn how to identify and prevent threats and risks
  • Tools to predicting failures that might occur
12:15 - 1:15        Luncheon Break
1:15 - 2:15
Preparing the Public Sector for AI Automation
  • Step-by-step guide to how automation contributes to economic growth via productivity
  • Learn which occupations will decline, grow and which ones will change
  • Explore what new skills will need to be acquired and how to adapt
  • Key workforce transitions and challenges
  • Understand the contribution to economic growth
2:15 - 3:15
Implementing AI: Turning Risks into Opportunities Through Thoughtful Design
  • Explore AI’s role in assisting in the delivery of crucial government services
  • Hear the latest developments in how AI has improved decision-making systems
  • Learn what AI can do for governments
  • Mitigate existing systemic shortcomings and develop more efficient public services
  • Understand the need for AI-enabled government
3:15 - 3:30        Networking Break
3:30 - 4:30
Overcoming Security, Privacy & Ethical Dilemmas
  • Key considerations in ensuring decision-making around AI are ethical
  • Learn how to train AIs to act as responsible representatives of organizations
  • Implement standards to govern liability, what’s acceptable and what’s not
  • Learn how to address issues in data governance, intellectual property ownership, human rights & more
  • Explore ways to gain the public’s trust in ethics around AI
4:30 - 4:45        Closing Remarks from the Chair
4:45        End of Day One
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