Day One : Tuesday, April 20, 2021
10:00 EDT
15 minWelcome and Opening Remarks from the Chair
10:15 EDT
45 minEnabling Innovation NOW!
- Why do we need urgent action now?
- Can Canada become internationally competitive?
- How are opportunities created by ending digital serfdom and letting consumers control their data?
- Why does corporate culture determine our ability to prosper in a “Disrupt or be disrupted” world?
11:00 EDT
30 minWhat Do We Know About Today’s Financial Services Consumers?
Anthony Rjeily, National Leader, Digital Transformation & Innovation, EY Canada Advisory
- Are consumers clamouring for new services?
- How customer-centric is Canadian banking?
- The millennial outlook and expectations for future demand
- How can we encourage digital adoption?
- The value proposition in Canada compared to other countries
- Need for innovation in law, policy, and technology
11:30 EDT
45 minFinding Your Best Opportunities:
New Bank Strategies for Leveraging Open Banking
Andrew McFarlane, Managing Director, Accenture Financial Services, Canada
- How is open banking re-shaping financial services?
- Will open banking drive innovation and revenue success?
- Where are the best opportunities?
- How can banks shift their focus to leverage open banking?
- Why the time to ensure all APIs are running smoothly is now
- How BBVA gained the competitive edge in the U.S.
12:15 EDT
45 minBreak
13:00 EDT
50 minBank Challenges, Opportunities and Strategies for Open Banking Success: Mergers, Partnerships and More
Moderator: Donna Galloway, Chief Marketing Officer, Portfolio+ Inc.
- How are banks planning for the future?
- Learnings from initial pilots
- Will there be losses?
- Where are the opportunities?
- Will relationships between banks and fintechs be monetized?
- What do partnerships look like?
- What does collaboration look like?
- How does the Open Banking Relationship compare to partnering or collaborating?
- Mergers and acquisitions
- Process barriers
- Technical issues
- IT incompatibility: banks’ legacy systems and Fintechs’ IT systems
13:50 EDT
50 minChallenges and Opportunities for Fintechs
Michael Swan, Vice President, Research and Development, Portfolio+ Inc.
- What barriers stand in the way of success for Fintechs?
- Strategies for success
- Lessons learned to date
- Planning for the future
- Will new products proliferate
14:40 EDT
50 minManaging Risk and Liability: Balancing Stability and Accessibility
Moderator: Julien Brazeau, Partner, Deloitte Canada
Hwan Kim, Senior Manager, Monitor, Deloitte
Ben Harrison, Partner, Head of Partnerships & Policy, Portag3 Venture
Alina Silvestrovici Paun, Senior Legal Counsel, Payments, TD
Kashmera Self, AVP, Strategy & Emerging Solutions Delivery, Interac Corp.
Saba Shariff, Head of New Product Development and Innovation, SYMCOR Inc.
In an environment where data is more open, the risk of data exposure is likely to grow. There will be new categories of fraudsters and scammers masquerading as legitimate third-party providers; greater potential for identity theft; third parties that may not have sound operational risk management practices. In addition, in the event of a breach most consumers will direct complaints to the bank, even if the third party is at fault.
- Who’s liable in what circumstances?
- What will agreements between banks and third parties look like?
- What will be the conditions on access to banks’ APIs, including security and data protection?
- What are the high-level principles for governance of third-party service providers?
- Where there are no agreements will parties rely on civil liability frameworks?
- Where there are agreements between banks and third parties how will liability issues be addressed?
- Will a white list be created so consumers can better identify legitimate third parties?
- Will third parties accessing bank accounts be required to hold professional indemnity insurance?
- What are the major risks and issues relating to fraud or data exposure in other jurisdictions? What strategies have been used to address them?
- How do you better enable customer awareness and knowledge of how to deal with data exposure issues?
15:30 EDT
45 minGoing Beyond PIPEDA in Support of Open Banking: New Legal Framework for Privacy and Cyber Security
Although Canada has some digital law and policy frameworks in place, they are dated, underdeveloped and insufficient for leading the charge on technological challenges — open banking included. This session will deal with the changes in the law required for open banking.
- Data portability under Europe’s General Data Protection Regulation (GDPR)
- What significant amendments must be made to the Personal Information Protection and Electronic Documents Act (PIPEDA)
- The Digital Charter
16:15 EDT
End of Day One
Day Two : Wednesday, April 21, 2021
10:00 EDT
15 minWelcome and Opening Remarks from the Chair
10:15 EDT
45 minData Ownership and Consumer Data Rights
In Canada, your financial data is not legally yours. The de facto answer as to who owns the data is, however, increasingly, the consumer. The following questions emerge:
- How does data protection law define the nature and scope of a person’s interest in their personal information
- How GDRP and reform of PIPEDA would expand or enhance interests individuals have in their personal information
- The right to erasure
- How the right of data portability will enhance the ability to bring data together for analysis and provide new tools and services
- How open banking will enhance the interest that individuals have in their personal financial information
- What are the risks?
- How does a consumer authorize or de-authorize use of personal information
- How should consumers be educated to understand what they are consenting to
- Who should be educating the consumer?
- Should consent be standardized
- How narrowly should governments define open banking?
- Is Open Banking just one aspect of a broader open data policy?
11:00 EDT
45 minUS Approach to Open Banking
- Will regulatory winds shift?
- Encouraging verses requiring open banking
- The hunt for global interoperability and global standards in an unregulated industry
- Developing and implementing a financial industry standard for secure data sharing
- Empowering consumers by putting more control in their hands over when or how their personal or financial data is shared,
- Consumer-permissioned data sharing
11:45 EDT
30 minStakeholder Perspectives on Consumer Directed Finance - State of the Union
Oscar Roque, VP, Strategy, Trends & Emerging Solutions, Interac Corp.
Open Banking has seen implementations globally and Open Banking in Canada is heating up. Many stakeholders and stakeholder groups have formed and evolved their perspective on what it means to potentially bring Consumer-Directed Finance to Canada. But, how does this translate from one group to another? What is the State of the Union?
12:15 EDT
45 minBreak
13:00 EDT
45 minDigital identity Innovation for the Consumer: Privacy, Security and Consent
- The importance of collaboration in building an ecosystem approach to digital identity and securing the “lifecycle of credentials.”
- Addressing the growing demand for identity verification and authentication, as highlighted through SecureKey’s Verified.Me service.
- Strengthening relationships between organizations and their customers through enhanced trust, speed, convenience, control and consent.
- The need for strong security protocols to protect personal information from being identified, accessed or misused.
- Leveraging blockchain technology to securely and privately transfer personal information, in order to provide consumers with access to the services they want.
13:45 EDT
45 minThe U.K Model and Standards for Third Party Accreditation
- U.K. Regulations applying APIs across the 9 biggest financial institutions
- Privacy and data/information security
- Prescriptive versus principle-based approaches
- Impact to date
- Data portability as a new right under Europe’s General Data Protection Regulation (GDPR)
- What can Canada learn from the U.K’s experience
- Open Banking Implementation Entity
- Accreditation for third parties qualified to access and handle customer data
- What standards should be required of third parties?
- Developing consistent standards
- What will the impact be on inclusivity
14:30 EDT
45 minOpen Banking: What Will the Impact of Banks Becoming Platforms Be on Competition in the Financial Sector?
Moderator: Alexander Vronces, Policy Analyst, Payments Canada
Shaun Byck, Economist, Payments Canada
Marie-Helene Briere, Competition Law Officer, Competition Bureau of Canada
- Where does open banking fit in the broader context of data, privacy and competition in the digital economy?
- Will large banks that become banking platforms create more competition and level the playing field?
- Or, will banks ultimately give regulators and antitrust practitioners reason to worry about lack of competition?
- Will open banking render the banking sector more or less competitive that it is today?
- Are consumers realizing the full benefits of a competitive environment and new technology?
- Will data portability and interoperability allow comparison shopping, account switching, access to new or improved applications?
- Impact of open banking on security and stability
- Views and expectations of regulators – Do they have the tools they need to ensure competition and manage security risks inherent to open banking
15:15 EDT
45 minBuilding the Optimal Architecture for Open Banking
This session will provide a lens to better understand the drivers behind Open Banking, and how those drivers ultimately affect the solution architecture. We will cover the approach to Open Banking architecture across different regions and markets, and discuss the advantages and disadvantages of these strategies. As we drill-down on the technology, we will discuss how API gateways and microservices fit into a comprehensive architectural solution, and how the emergence of the service mesh provides a foundation for a future-ready, optimal Open Banking architecture.
- The rise of the API as the pipeline that powers Open Banking
- A comparison of Open Banking architecture approaches across markets and regions
- The role of API gateways and microservices in implementing an Open Banking architecture
- The emergence of the service mesh as a foundation for a future-ready, optimal architecture
- How the nature of architecture is changing, and why Open Banking will drive those changes
16:00 EDT
End of Day Two