This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
25th Annual Event!

Professional Regulation and Discipline

April 14 - 15, 2020  ·  Workshop: April 13, 2020  ·  Toronto, Ontario
Featuring These Industry Experts

Shenda Tanchak, Principal Consultant, Magnetic North Consulting, Former Registrar and CEO, College of Physiotherapists of Ontario

Shenda is an experienced senior leader in the regulatory sector. She was Registrar of the College of Physiotherapists of Ontario from 2012 to 2018. Prior to that, she worked as Senior Advisor to the Executive Office at the College of Physicians & Surgeons of Ontario. She served as President of the Federation of Health Regulators of Ontario (for three years), and chaired the Registrars’ Committee of the Canadian Alliance of Physiotherapy Regulators and the Accreditation Committee for Physiotherapy Education Accreditation Canada. In January 2019 Shenda launched a consulting practice. Her particular interests are governance, strategic planning, facilitation and training. She has worked with a variety of regulators and related organizations. In addition, on behalf of the Ministry of Health, she conducted an inquiry into the governance processes and decision-making of the College of Traditional Medicine Practitioners and Acupuncturists of Ontario in late 2019. She is a measurement geek.

Gillian Hnatiw, Hnatiw and Co.

Gillian Hnatiw is the founder and principal of Gillian Hnatiw & Co., a boutique litigation firm in Toronto. Her broad litigation practice focuses on health law, professional regulation, employment law and, in particular, claims arising from sexual, physical and psychological abuse, harassment and assault. In this capacity, Gillian frequently advocates from plaintiffs and complainants, and provides organizations, employers and regulators with advice on how to navigate allegations of sexual misconduct. She has both prosecuted and defended professional misconduct issues, and acted as independent legal counsel to Discipline Panels. Outside the professional regulation sphere, Gillian has acted as counsel before all levels of court, including numerous appearances before the Supreme Court of Canada. Gillian has also appeared before a variety of administrative tribunals and Coroner’s Inquests, including the Inquests into the deaths of Ashley Smith and Katelynn Sampson.

Gillian is currently the Chair of the Women’s Legal Education and Action Fund (LEAF), which works to advance substantive equality for women through litigation, law reform and public education. She speaks regularly at conferences and seminars on a wide range of topics and is frequently sought out by industry and mainstream media for comment on issues of sexual violence, diversity and gender equality.

In 2020, the Toronto Lawyer’s Association presented Gillian with the Honsberger Award for exemplifying the TLA’s three pillars: Advocacy, Community and Knowledge. In 2015, Gillian was named to Lexpert’s annual list of “Rising Stars: Leading Lawyers under 40”. She is currently ranked in Best Lawyers and Lexpert in the fields of medical negligence, personal injury and health care law and by Benchmark Legal for her work in the employment law sphere.

“Caring is the only daring” defines Lai’s approach to work and life.

Lai-King Hum, Discrimination and Harassment Counsel, DHC Program, Law Society of Ontario / Founder, Hum Law Firm

After 15 years at national firms in Montreal and Toronto, Lai founded a boutique law firm in 2014, focused on workplace law, human rights, professional regulation, and litigation. Her four-lawyer team assists individuals, businesses, not-for-profit organizations, and entrepreneurs based in Canada, and internationally, with their legal issues. Her clients include those in education, healthcare, manufacturing, technology, and financial / banking services.

In addition to her advocacy work, Lai also conducts workplace investigations and mediations. She is one of the three Counsel in the Discrimination and Harassment Counsel Program (a service funded by the Law Society of Ontario). Lai is also a part-time Deputy Judge, Toronto Small Claims Court, Superior Court of Justice.

Integral to her work and life is Lai’s commitment to the promotion of diversity and inclusion. Amongst other roles, she has been past-Chair of the Roundtable of Diversity Associations (RODA), a group of legal associations committed to diversity initiatives, and past-President of the Federation of Asian Canadian Lawyers (http://on.facl.ca). She is a regular speaker on diversity and inclusion, unconscious bias, and discrimination and harassment.

As part of her belief that leadership is about service, Lai is a Director of Up with Women (https://upwithwomen.org, a not-for-profit organization operating in Ontario and Quebec providing coaching to homeless women), a Trustee with CPAC Foundation ( https://www.cpac-canada.ca/cpac-foundation/), and a VP with the Toronto Chinese Business Association.

Patricia Harper, Partner, Keel Cottrelle LLP

Patricia Harper enjoys a broad civil litigation and administrative law practice, serving both private and public sector clients. She represents clients in a wide range of litigation matters, including employment and procurement litigation, and has represented clients before various levels of the Superior Court of Justice and well as in private arbitrations. Patricia has appeared before numerous administrative bodies including the Ontario Human Rights Tribunal, the Ontario Municipal Board, and the Financial Services Tribunal. Patricia frequently acts for professional regulators, either as prosecution counsel or independent legal counsel to panels or tribunals. Prior to embarking on her legal career, Patricia taught for 5 years at a private high school.





Managing professional regulatory complaints fairly has always been a difficult balancing act. But with changing regulations, societal expectations and technology, it is becomign even more difficult.

For 24 years, Infonex has helped people like you - in professional regulatory bodies - to manage these challenges. Our conferences bring you a range of experts and practitioners with leading edge experience. They will show you both best practices and explain the latest developments that will help you manage the complaints and discipline process.

Almost every regulatory body across the country has attended this event throughout its history. This year’s event contains a mix of interesting and practical sessions that will help you with decision-making, hearings, privacy and contemporary challenges.

Don’t miss out on the leading Professional Regulatory Event in Canada. Register Today!

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