Day One: Tuesday, February 2, 2021
10:30 EST
15 minWelcome and Opening Remarks from the Chair
10:45 EST
60 minCRA’s Application of Risk Management During Covid-19
Joshua Drake, Assistant Director, Audit, Evaluation, and Risk Branch, Canada Revenue Agency
- Enterprise Risk Management (ERM) at the CRA
- ERM and the COVID-19 Pandemic at the CRA
- International Collaboration
- Security Waivers as a Case Study
11:45 EST
60 minThe Risk for Not Being an Anti-Racist Organization
Denley W. McIntosh, Change Management Lead, Ontario Ministry of Government & Consumer Services
As the world continues to be in the throes of a global movement of anti-Black racism, many organizations are looking for ways to join in the fight for equality and justice. Although civic sentiment and social action is commendable, organizations may be underestimating the need to fight for equality and justice within the four walls of their offices and cubicles. Organizations that fail to act in clear, measurable ways to meet the moment will face an ever-increasing negative risk that has a potential, dire consequence for C-suite executives and their organizations
Government entities are not excluded from this call to action. If they overlook and/or ignore the issues within their spaces, they will likely face fallouts such as lower engagement scores, higher sick days and disability leave, increase grievance and human rights violation and poorer customer/citizen service to name several
This session addresses these potential risks for government organizations in detail and ways to avoid or mitigate their impact to their BIPOC staff and organization at large. Key foci will include the following:
- Discussing Racism within the Enterprise
- Defining Anti-Racism, Allyship and Inclusion
- Assessing Racism through Risk Analysis
- Discussing Key Impacts
- Discovering Key Corrective Actions
12:45 EST
45 minBreak
13:30 EST
45 minRisk Management: Why It's Broken and How to Fix It
Leslie Siegman, Director, Monitoring & Compliance, Transport Canada
- Common risk assessment methods and why they don’t work
- Expert knowledge and its constraints
- What we know works
- Overcoming inter/intra organizational barriers
- Calibration testing
14:15 EST
45 minEnterprise Risk Management Is Not Actually About Risk
- ERM is a one-stop framework to manage any organization
- Understanding one key concept to kick-start or evolve your ERM
- Misconceptions and fighting risk management legacies
- Critical building blocks for your inaugural implementation
- The importance of iteration in an ERM program
15:00 EST
45 minRisky business: an ARTFUL approach to transforming risk culture
Organizations see their fair share of successes and failures – risk management being a key contributing factor to both successes and failures. PSPC is no exception. The challenging roll-out of the Phoenix pay system, the ongoing rehabilitation of Parliamentary Precinct buildings and the massive mobilisation of PPE and vaccines in response to the pandemic over the last year are just a few examples. To improve its odds of success, to help build its resilience to weather storms, and to provide decision-makers with valuable information, PSPC has been undertaking a review and modernization of its risk management approach and taking steps to transform its risk culture. This session will explore some of the key ARTFUL elements of this approach which is still very much a work-in-progress
- Accessible – Adopting a philosophy that risk management is everyone’s responsibility, we aim to keep it simple to use and relatable to everyone
- Relevant – Adapting and evolving are the name of the game, we travel towards our future by looking forward
- Tailored – Ensuring that the diversity and complexity of the department’s business lines see themselves in the approach and can adapt it to their specific and evolving needs
- Fun – Not taking ourselves too seriously is at the foundation of our outreach strategy so we aim to make tools memorable, engaging and interactive
- User-centric – Informing our strategy and our tools by what our users need is at the heart of our approach where users are in the driver’s seat
- Learning-based – Creating safe spaces where everyone is a teacher and a learner so that there is no such thing as failure, only opportunities to learn
15:45 EST
15 minBreak
16:00 EST
45 minRisk Management's Role During Crisis and Beyond
Shannon Devane, Manager, Risk Management and Registration Services, City of Vaughan
- Your Risk Team and their Function: How to leverage your risk team
- Risk during a Crisis
- Emergency Operation Centres, Communication and Risk
- Risk Management and Re-Opening
16:45 EST
Closing Remarks from the Chair
Day Two: Wednesday, February 3, 2021
10:30 EST
15 minWelcome and Opening Remarks from the Chair
10:45 EST
60 minAvoiding Becoming the Next Privacy Breach Headline
- Mandatory reporting of privacy breaches became mandatory under federal private sector privacy law in 2018
- For federal public sector, mandatory breach reporting has been in place since 2014 via a Treasury Board policy instrument
- The presentation will highlight some observations from the Office of the Privacy Commissioner with respect to privacy breach reporting, some trends, and best practices
11:45 EST
60 minDe-Risking Innovation
In our fast-paced public sector environment, adaptable organizations have a strong capability to respond to complex issues in innovative ways. However, some organizational efforts fail largely because leaders and managers do not manage the risks associated with innovation. This session examines how to de-risk innovation. It focuses on what is the innovation gap and its root causes, how to mitigate risks of proposed innovative solutions, and what are some traps to avoid that make innovation riskier.
- What is the innovation gap and its root causes?
- How to mitigate risks of proposed innovative solutions?
- What are some of the traps to avoid that make innovation riskier?
12:45 EST
45 minBreak
13:30 EST
45 minObjective Based Risk Assessments – Integrating the “WHY”
Sam Stephens, Senior Manager, Security Operations, City of Vancouver
- Using the development of the City of Vancouver security risk assessment process as a case study, this presentation will provide an overview of an approach to provide value by connecting stakeholders with the “Why”
- By providing more accessible language and approaches as a way forward, this presentation will demonstrate how concepts such as risk appetite are critical to success, but vastly underutilized
- Will provide attendees with insights and mechanisms for comparing risk categories across diverse and complex portfolios
14:15 EST
45 minGetting Risks Ready for Management: How to Take the Fear Out of Raising a Risk
- What decision-makers/the Board/ministers are looking for
- Pitfalls of the risk analysis
- Translating risks into risk statements that make sense to management
- Practical examples
15:00 EST
45 minRisk Revisited
- Risk: Back to Basics
- Risk In Today’s Environment
- Dealing with Risk
- Future of Risk
15:45 EST
15 minThe Role of Risk Management in Emergency Operations
John McLennan, Manager, Risk Management Services, City of Hamilton
- Evolution of risk management in emergency operations
- Differences between emergency and regular risk management functions
- Standard emergency response goals
- Risk managing social media
- Value added risk management
16:00 EST
Closing Remarks from the Chair