Elspeth Bowler

Managing Director, Operational Risk Division

Office of the Superintendent of Financial Institutions (OSFI)

Ariane Chapelle

Ariane Chapelle

Managing Partner


Dr. Chapelle is an internationally recognised speaker, writer and advisor in Operational Risk Management, active in the field since 2000. She holds a PhD in Economics, Masters degrees in Business and Econometrics and she is an Associate Professor at University College London for the course ‘Operational Risk Measurement for Financial Institutions’.

Dr. Chapelle published extensively on the topic of risk management (5 books, tens of articles). Her recent textbook Operational Risk Management: Best Practices in the Financial Services Industry, published by Wiley Finance Series in December 2018, rapidly became the No.1 best seller in its field. It has been translated in French by Pearson in 2020 and was named “Book of the Year 2020” for operational risk by risk.net.

Dr. Chapelle founded and runs her advisory and training practice (www.chapelleconsulting.com), serving financial organisations of all sizes as well as top international financial institutions and central banks. In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’ and in 2020 the award of ‘Best risk management training and consulting company in Europe ” by SME Finance.

Tracey Chinman

Tracey Chinman

Vice President, Operational and Non-Financial Risk

Home Trust Company

Tracey Chinman is VP, Operational and Non-Financial Risk at Home Trust Company.  Tracey is responsible for providing a second line of defence oversight and challenge to the enterprise for all non-financial risks.  She has over 15 years financial industry experience and has been responsible for designing and implementing risk management programs, as well as executing risk management activities in all three lines of defence.  Currently, her focus is developing and implementing frameworks relating to emerging issues and trends, including risk culture, operational resilience and climate risk frameworks.

Narasimham Nittala

Narasimham Nittala

Manager, Operational Risk & Technology

Concentra Bank

Narasimham Nittala is an IT Governance, Risk and Compliance (IT–GRC) professional with 20+ years of experience in the financial services industry, in the areas of GRC, Financial Institution  Regulatory Practices, IT Program Management, IT Audits & Assessments, IT Security, and,  Banking operations in Retail, Corporate and Channel Banking businesses. Nittala commands expertise in building IT GRC frameworks and formulating risk assessment  practices, aligning technology risk to Enterprise risk, developing technology strategies,  managing Enterprise technology solutions, and, overseeing regulatory compliance and  supervision, in the banking industry. An MBA by academics, Nittala’s professional designations include CDPSE, CRISC, CGEIT and  CISA.

Nittala works at Concentra Bank as a Manager, Operational Risk and Technology. As a key  member of the Bank’s 2nd Line of Defence, Nittala takes pride in assessing and overseeing IT and  Information Security (IS) risk management practices in the Bank’s internal business units, new  initiatives, and vendor engagements. Nittala is also the author of the Bank’s technology and  operational strategic artifacts including enterprise IT risk policies, guidelines and IT risk  assessment frameworks.

A strong communicator, teacher and public speaker in banking industry events and ISACA  meetings on topics related to IT–GRC, Nittala serves the technology community through his  position on the Board of ISACA Edmonton Chapter, and through his lectures on Cybersecurity  at Northern Alberta Institute of Technology (https://www.nait.ca/nait/home).

Amédée Prouvost

Amédée Prouvost

Chief Operational Risk Officer

The World Bank

Amédée Prouvost is the Director of the World Bank’s Operational Risk Department where he leads the institution’s non-financial risk practice, which includes operational risk management, business continuity and crisis management, enterprise risk management, and corporate insurance. He also serves as the Secretary of two of the highest-level executive management risk oversight committees: the Finance & Risk Committee and the Enterprise Risk Committee.

Having spent the last six years building the institution’s non-financial risk practice and strengthening its risk culture, he is now deeply involved in the response to the COVID-19 crisis, focusing on the “future of work”, considering the way people, processes, and culture will have changed, and trying to imagine a “new normal” with a greater focus on risk and resilience.

Since joining the World Bank in 1984, Mr. Prouvost has held positions across the finance and risk functions, including CFO of MIGA (the political risk insurance arm of the World Bank Group), Manager for Development Finance, and Financial Representative in Europe. He also worked in a variety of roles in the institution’s Treasury and served as Senior Adviser to three World Bank Group CFOs. He began his professional career at Banque Paribas (now BNP Paribas) and served as a Reserve Officer with the French Navy.

Mr. Prouvost holds an MBA (with distinction) from the Wharton School, a Master’s degree in economics and statistics from ENSAE Paris (one of the French “grandes écoles”), and a Master of Advanced Studies in economics and finance from Paris Dauphine-PSL University.

In his personal time, he serves as President of the Board of Alliance Française of Washington DC (voted “best Arts & Culture Non-Profit” in DC in both 2019 and 2020), as a member of the Mid-Atlantic Regional Board of UNICEF USA, and as a member of the Academic Advisory Board of the Global Business School Network.