Day One: Tuesday, November 23, 2021
10:30 EST
15 minWelcome and Opening Remarks from the Chair
10:45 EST
45 minTackling Wicked Problems in People Management Using a Multi-Disciplinary Approach
Jason Lawson, Director, Experimentation and Partnerships, Treasury Board of Canada Secretariat
- Why is experimentation in HR important and how is it different?
- The value of human-centred design
- Behavioural science in HR?
- Multi-disciplinary teams – finding the right people to carry it out
- Putting it all together
11:30 EST
45 minPeople Analytics to Influence the Assessment of Performance & Potential at Rogers
Ankit Singh, Senior Analyst, People Analytics, Rogers Communication
- Choosing the right metrics
- Addressing Barriers to assessment
- Building capabilities for HRBPs
- Monitoring progress
- Communication and Roll-out
12:15 EST
45 minBreak
13:00 EST
45 minThe Art of the Possible with Unstructured Data
Arjun Asokakumar, Director, Data Science & People Analytics, RBC
- What is unstructured data and why is it important?
- Introduction to Text Analytics and typical HR use cases
- Approaches to Text Analytics and Natural Language Processing (from dictionaries to neural networks)
- Tips on how to get started
- Building your roadmap for the possible
13:45 EST
45 minAdvanced People Analytics: Nuanced Interpretation
Ilia Maor, Manager, HR Technology & Analytics, The Regional Municipality of York
This presentation will focus on: The accurate interpretation of common HR data and people metrics to inform decision making, and the potential adverse effects of misinterpretation
The session will provide practitioners with a better understanding of common challenges with metrics like span-of-control, turnover, churnover, retirement data, time-to-fill, etc, and equip them with critical insight about how to interpret HR data within their own context.
14:30 EST
60 minEmergence Leadership in a Disruptive World
It’s hard to imagine a world before the pandemic: remember back to January 2020 when life seemed so simple? As leaders pivot between “what was”, “what is” and “what will be” visions, missions and values are being recast, strategy re calibrated and team strength tested. Leaders are assessing where the biggest gaps exist, technically, functionally and structurally. This means different kinds of behaviour and fresh ways of leading will be needed as we emerge from the pandemic.
Relational leadership is a new way to think about how we lead in these disruptive times. When we better understand how leadership happens, relationships improve, costly missteps are avoided, and goals more quickly achieved. Alignment and accountability are crystalized. Decisions become less reliant on what we take for granted and more evidence based. The 7 Stepping Stones of Relational Leadership is a collaborative framework designed to help leaders make the leap to greater self-awareness and appreciation of the insights and views of others.
Based on ten years of research, Dr. Jill Birch has designed a framework that will empower you to create real and meaningful change, enhance communication, spark authentic collaboration, and integrate new perspectives that spark innovation. Join this energizing keynote address to learn how relational leadership will inspire, motivate, and embody new ways to think about how we lead, how we develop ourselves – and others – as leaders.
15:30 EST
60 minEnabling a Data-Driven Culture in HR
Bill Chan, Senior HR Advisor, People & Culture Analytics & Reporting, WorkSafeBC
We have heard some great presentations today about using data to tackle HR issues as well as applying some advanced techniques to that data, but how did today’s speakers and their organizations get to this point? How did they embrace a data-driven culture? What even is a data-driven culture, for that matter, particularly in relation to HR? Do you have a data-driven culture already, and if not, how and why should you promote one? Let’s take a step back to explore data-driven cultures, how to excite your HR team about the possibilities of data, and some ideas to strengthen their data literacy.
16:30 EST
Closing Remarks from the Chair
Day Two: Wednesday, November 24, 2021
10:30 EST
15 minWelcome and Opening Remarks from the Chair
10:45 EST
60 minMoving from Dashboards to Decisions
Tony Bennett, Executive Director, HR Analytics & Planning, Alberta Health Services
This presentation will provide insight to AHS’ HR Analytics team’s evolution through the COVID crisis. You will see how AHS went from relying on workforce data and metrics to needing an integrated view of its workforce – now and in the future. Our discussion will include reviewing how operational needs through COVID required solid data and dashboards, but soon relied on integrating workforce analytics with operational and public health projections and models
11:45 EST
60 minYour Employee Voice Strategy's Role in Collecting Key Data to Improve the Employee Experience
Understanding what is important to employees and what motivates them has never been more critical to keeping your organization on track. Improve your employee engagement, productivity and retention with a data-driven approach. Gain actionable insights to develop a strategy for your Voice of the Employee program by:
- Why focusing on a better Employee Voice strategy is important in today’s changing workforce
- The evolution of Employee Voice, and why certain methods are outdated and no longer adequate on their own
- Learning trends of how companies are shifting their Employee Voice approach
- How great organizations are leveraging employee voice data towards behaviour change
12:45 EST
45 minBreak
13:30 EST
60 minOrganizational Network Analysis in Action: Applying Organizational Network Analysis (ONA) Insights to Improve how Business Teams Work at Eaton
Mei Kim, Global Leader, Strategic Workforce Planning & Workforce Insights, Eaton
How actionable are insights from ONA? These are questions we often get challenged with as People Analytics Practitioners, especially as ONA evolves to become a core capability within a people analytics function. In this session, we describe how we positioned ONA as a means to uncover insights that help improve the way business teams work with each other, ensure onboarding success with start-up teams, and quite simply, how teams build accountabilities within their roles. The 2 key take-aways from this session are (1) How to build the case for ONA with your business (2) Deliver ONA insights that inform actions to improve business results.
14:30 EST
60 minBuilding and Implementing an HR Analytics Team in Smaller Organizations
While the future is never certain, HR executives and practitioners recognize that analytics will play an increasingly important role in decision making of their organizations. From the ability to clearly understand what has happened, to the capability to provide prescriptive action to managers regarding what should happen, analytics is a key resource to any HR organization. This session will help you gain insight into the power of analytics and the contribution it can make to the organization even if you are starting with minimal resources and people.
- Build an HR analytics function when resources are limited
- Learn how to gather data and ensure that it’s uniform, accurate and consistent
- Set goals and KPIs to ensure HR processes are completely fact-based and aligned to your organization’s way of thinking
- Explore what makes people analytics different from other analytic fields
15:30 EST
60 minAgility in People Analytics: Relevant & Timely Analytics Outcomes that Drive Value and Business Engagement
Patrick Joseph Tuason, Manager, HR Reporting & Analytics, HydroOne
- Importance of Business Relevance in in People Analytics
- Time and agility is a key factor that we tend to overlook
- What is ‘agile’ and how can it be applied in People Analytics
- Minimum Viable Product
- Iteration
- Stakeholder engagement
- Demonstrated value
16:30 EST
Closing Remarks from the Chair