Randy joined the Vancouver Police Department in 1997 and spent four years in the Operations Division; as a member of the Bicycle Unit, walking the beat on Granville Street and as a member of the Public Order (Crowd Control) Unit. From 2002 through 2008, he served as an Operator with the Emergency Response Team, resolving high risk critical incidents. He spent three years as a Detective in the Major Crime Section, Robbery Assault and Arson Unit, investigating complex cases, including robberies and kidnappings. In 2009, he was seconded to the 2010 Vancouver Winter Olympics Integrated Security Unit (ISU) where he served as a Commander for the Olympic Torch Relay, managing security operations for the Olympic Flame, and 12,000 torch bearers as the flame made its 106-day, 45,000 kilometer journey across Canada. Randy was promoted in 2011, and as a Sergeant, returned to the Operations Division, where he led a squad of patrol officers in south/east Vancouver.
In 2012, Randy transferred to the Public Affairs Section, where he spent three years as a Media Relations Officer and two years as the Interim Director, protecting and enhancing the reputation of the VPD, and leading the VPD’s internal and external communications strategies.
Randy was promoted to Staff Sergeant in 2017, and served in south/east Vancouver in the Operations Division, and as a Section Leader with the Public Order Unit. In 2018, he moved to the Youth Services Section/Mental Health Unit, where he was responsible for developing, leading and managing the VPD’s youth engagement programs and mental health initiatives.
Randy returned to the Operations Division as an Inspector in 2020, where he served as a Duty Officer and as a Critical Incident Commander, leading the VPD’s critical incident response. In 2021, Randy returned to the VPD’s Youth Services Section/Mental Health Unit, where he continues to lead the VPD’s youth engagement programs and mental health initiatives, including police/health partnership programs; Car 87/88, the Assertive Outreach Team (AOT) and Assertive Community Treatment (ACT) teams.
Randy continues to provide input into the VPD’s internal and external communication strategies and public engagement. Randy teaches crisis communications at the Critical Incident Manager (CIM) program at the Justice Institute of British Columbia (JIBC) and the Public Order Unit Gold Commander program, as well as a number of private initiatives. Randy also instructs critical incident management provincially at the JIBC, nationally at the Canadian Police College, and within his own police organization.