• Top cases of 2022 involving:
  • Procedural fairness
  • The duty to accommodate
  • Charter challenges
  • Professional misconduct and defences raised
  • Criteria for screening complaints for possible referral to discipline
  • What happens when a member criticizes the profession in social media?
  • What to do about members who are providing misinformation?
• Legislative developments
• Current trends

• The public interest would suggest that your goal is to have your membership, boards and committees reflect the diverse general population
• How do you accomplish this goal?
• What steps are professional leaders taking?
• What’s working and what’s not?

This session will outline some recent changes in the federal and Ontario legislative landscape that have the potential to impact a large community of international educated professionals and regulatory bodies.  Growing labour and skill shortages, an alarming exodus of workers from some sectors, and the persistent underutilization of newcomers has piqued the public and media interest.   An interactive discussion format will allow participants to explore what these developments signal for their community.

Trauma informed investigations is a critical step to managing investigation processes and direct contact in a manner that creates a psychologically safe place for all those involved in an investigation. There are misconceptions, biases, and even poor practices that can create the scenario of a person being twice victimized. This session is a foundational overview of trauma informed investigations, designed as a starting point in one’s journey to inclusive, fair, safe, and accessible investigations. The program will cover such topics as:

• What is trauma and who experiences it?
• Concepts of intersectionality
• Understanding and avoid bias in our work
• Interviewing in a trauma informed manner
• Vicarious trauma and how to protect ourselves and maintain our own mental health

Do your members reach out regularly with questions about communicating with clients online? Are professional boundaries any different now? Have you had concerns about Council or Board members’ use of social media? When and how should regulators step in when social media use brings the profession into disrepute or creates risk? This session will explore:

• Pressure points – how members and Council members can get into trouble using social media and communicating online
• Protecting privacy – how regulators can respond to members breaching clients’ privacy and confidentiality online
• Practice Resources and Policies – how practice resources and governance policies can support the maintenance of clear and appropriate professional boundaries

• Goals of accommodation
  • Levelling the playing field
  • Ensuring access (which is different from success)
  • Ensuring accommodations are individualized
• Challenges for testers when reviewing accommodation requests
• Engaging with candidates in an interactive process
• Ensuring a valid exam
• Considering the use of extra time
• Conditions vs disabilities
• Ensuring test integrity and test security
• Operational impacts