Beth Armstrong

Beth Armstrong

Manager, Global Operational Risk Management


Beth Armstrong is an operational risk professional in the financial services space who believes that there’s too much excitement in risk management to not share it with others. Building approachable, comprehensible risk programs that fuel collaboration is a key passion of hers. She is currently employed at Manulife Financial in the Global Operational Risk Management team and has obtained her MBA with a specialization in Business Analytics. Beth has extensive experience in banking, financial services, and insurance (life, property, casualty and auto).

Sachin Baviskar

Senior Manager, Enterprise Risk Services

Ernst & Young LLP

Sachin Baviskar is a Senior Manager in the Financial Service Risk Management practice of Ernst & Young. Prior to that he worked with a large multinational professional services company in its Enterprise Risk Advisory practice. Through his past experiences and working at EY, he has over ten years of experience in assisting financial services firms in establishing / enhancing their risk management frameworks, focusing on model risk, operational risk and internal controls. He is also currently involved in developing the AI governance solutions, as part of EY’s digitization of risk strategy.

Elspeth Bowler

Managing Director, Operational Risk Division

Office of the Superintendent of Financial Institutions (OSFI)

Elspeth has over 35 years of experience in the financial services industry. She joined OSFI in 2012 in the Life Insurance Group and is currently the Managing Director of the Operational Risk Division which is part of the Non-Financial Risk Group. Prior to OSFI, Elspeth held positions in reporting, planning, financial initiatives and capital at several large and medium-sized insurance companies.

Elspeth has a B.Sc. from McGill University and an MBA from the Ivey School of Business and has a CPA,CGA.

Karla Andrade Costa

Karla Andrade Costa

Senior Vice President, Risk Transformation IA


Karla has over 20 years of experience in Audit, Regulatory Requirements and Risk Management (SCOTIABANK, CITIBANK, KPMG and ITAUBANK) in North America and Latin America. Karla is currently Senior Vice President in IA Risk Transformation at Citibank Canada. Karla graduated with a Master of International Business at Queen’s university, Executive Education in Risk Management at Harvard Business School, and MBA at Insper Ibmec. Karla speaks English, Spanish and Portuguese. Karla was also College Professor for Capital Markets, Banking and Corporate Governance in Brazil and co-authored a book about Financial Institutions Sustainability.

Corina Farbacher

Corina Farbacher

Chief Governance and Risk Officer, Corporate Secretary

Affinity Credit Union

Sameer Lal

Sameer Lal

Associate Director, Operational Risk


Alexandra Lee

Executive Director, Learning Labs

Ernst & Young LLP

Alexandra Lee is an Executive Director in the People Advisory Services practice of Ernst & Young LLP in Toronto. With over 21 years of consulting experience, Alexandra is a seasoned change management practitioner with deep experience leading client engagements from strategy and planning through to delivery. Alexandra helps organizations envision their future, operationalize strategy and transform. Key areas of expertise include change management, training and communications, organization structure design, and workforce transition.

Katherine Macpherson

Associate Partner, Canadian Non-Financial Risk Leader

Ernst & Young LLP

Katherine is an Associate Partner in the Financial Services Advisory practice of Ernst & Young. She leads the Non-Financial Risk practice in Canada, specializing in operational risk, regulatory compliance, culture and conduct, and enterprise risk management. With 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 7 years of Risk Management experience in the banking and insurance industries, Katherine has a deep first-hand practical understanding of OSFI regulations and leading industry practices.

Mandeep Mangat

Mandeep Mangat

Chief Control Officer

HSBC Bank Canada

Mandeep Mangat is an experienced professional and leader in operational risk and controls, enterprise risk, compliance and assurance. She has worked in major corporations in Canada and gained valuable industry experience over the last 25 years.

When not working or being a mom to two amazing boys, Mandeep enjoys the breathtaking beauty of nature offered by Vancouver. She also enjoys traveling and can’t wait to start exploring our wonderful world again post these temporary halts over the last couple of years.

Pranathi Praveen

Manager, Financial Services Consulting

Ernst & Young LLP

Pranathi Praveen is a Manager in the Financial Services Advisory practice of Ernst & Young LLP in London. With over 7 years of experience at EY in BCM, Pranathi has led various client engagements through re-design, development and innovative delivery. Pranathi has enhanced and developed various risk management programs across global banks providing key insight on building new frameworks, processes and procedures. She is a passionate leader recognized for being a continuous changemaker.

Amala Selvaraj

Amala Selvaraj

Senior Vice President, Internal Audit, Risk, Treasury, & Finance


Isaac De Souza

Artificial Intelligence & Emerging Technology Risk Officer

BMO Financial Group

Isaac De Souza leads BMO’s 2nd line’s risk oversight and effective challenge of AI and Emerging Technologies, while establishing a foundation for AI & Emerging Technology risk management processes. Isaac has an extensive technical background and business experience from start-ups in Silicon Valley to big tech in Canada deploying cutting edge tech before joining BMO.