Day One: Tuesday, January 30, 2024
10:00 EST
15 minWelcome and Opening Remarks from the Chair
Vito Mangialardi, Business Continuity Management (BCM) and Operational Resiliency Strategic Advisor
10:15 EST
45 minA Due Diligence Approach to Minimizing Essential Vendor Disruptions
Vito Mangialardi, Business Continuity Management (BCM) and Operational Resiliency Strategic Advisor
- Proven practices for managing vendor disruptions.
- Planning and mitigating the risk of supply chain disruptions
- Planning practices to manage vendor risk and continuity of operations in the procurement process
- Including essential vendors in exercises to identify gaps needed to minimize the impact when a vendor cannot deliver goods and services your organization relies on
11:00 EST
60 minHow AI Can Optimize Disaster Response, Recovery & More in Your Organization
Bharat Gorantla, Managing Director, Global Data & Analytics, KPMG
AI has significantly improved emergency response times, efficiency, and accuracy. It enables responders to quickly access and analyze data related to an incident, quickly identify and locate victims, and better coordinate resources, rescue and relief operations. AI has also enabled responders to more accurately predict and prevent potential hazards and disasters. This session will consider the ways in which your organization can use the power of AI to best advantage. This session will cover:
- How Artificial Intelligence can optimize disaster response and recovery, enable more precise forecasting, improve real-time decision-making and efficient resource allocation
- Risks and concerns about data privacy, algorithmic bias, and the digital divide
- Steps to take in embracing this powerful new technology
- Understand the way Algorithms:
- Analyze data from sensors and cameras and predict emergency scenarios
- Respond to patterns of behaviour
- Identify location of people in distress
- Monitor environmental factors and historical data to predict when conditions may become hazardous
- How can you make use of AI in your organization – costs and benefits?
- Understand the way Algorithms:
12:00 EST
60 minBreak
13:00 EST
45 minMeeting the Needs of a Diverse Public in Fire and Flood: Fairness in a Changing Climate
- With the increasing impacts of climate change, the need for disaster supports is also likely to increase.
- Our investigation, which examined Emergency Support Services and Disaster Financial Assistance, found that these programs were not always delivered fairly and equitably. We heard that people experienced delays, poor communications and other barriers in receiving the financial support they needed.
- The Ministry of Emergency Management and Climate Readiness has accepted the 20 recommendations we made to improve the delivery of emergency supports.
- The presentation will discuss our investigation, findings and recommendations for change.
13:45 EST
45 minHow the Canadian Government is Fighting Cyber Security Threats to Critical Infrastructure: Benefit from Lessons Learned
Angela McAllister, Health and Academic Partnerships, Canadian Centre for Cyber Security
- The Cyber Centre and its recent National Cyber Threat Assessment
- Cyber threat disrupting business activities
- Ransomware
- DDOS
- Key considerations to reduce the impact on business activities
- Cyber Resilience is different from Cyber Security
- Embedding a culture of cyber resilience in your organization
14:30 EST
15 minBreak
14:45 EST
45 minBest Practices in Heat Alert and Response Systems (HARS)
The heat dome in 2021 in B.C. was unprecedented in its severity and has been identified as the deadliest weather event in Canadian history. This extreme event and the sheer number of dangerous heat waves have thrown the need to anticipate, prepare for and respond to extreme heat into the spotlight.
- Interventions to reduce heat-health risks and prepare for extreme heat events
- Most effective public health interventions to assist those at risk
- Evidence-based strategies for policymakers, planners and service providers
- Risks and impacts from extreme heat and pollution
- Preparing for health impacts
- Developing an alert protocol
- Developing a response plan
- Communication activities
- Preventative action: Reducing urban heat
- Employer obligations
- BC Heat Alert & Response System: Pilot 2022 – provincial alerting process for heat
15:30 EST
45 minReadying Your Organization for the Next Pandemic: Lessons Learned or Lost?
The probability of another pandemic occurring within one’s lifetime may grow to an extraordinary 76% within the next few decades.
- What have we learned from our past experience?
- Will we be caught flat footed again?
- How should we be readying our organization for whatever comes our way.
16:15 EST
End of Day One
Day Two: Wednesday, January 31, 2024
10:00 EST
15 minWelcome and Opening Remarks from the Chair
Vito Mangialardi, Business Continuity Management (BCM) and Operational Resiliency Strategic Advisor
10:15 EST
45 minPractical Action to Improve Your Emergency Management System
David Etkin, Professor, Disaster & Emergency Management, York University
- Hear the results of an extensive survey of experienced Canadian EM professionals
- What’s working?
- Where can we improve?
- What practical action can you take to make a significant difference in long term results.
11:00 EST
60 minA Check-List Approach to Cloud Resilience: What Questions Should You Be Asking
Beth Brinston, Senior Manager, Risk Advisory Crisis & Resilience, Deloitte
Key points:
- Consider your recovery objectives as part of resiliency design
- Protection from ransomware
- Hybrid deployments and what to consider
- How to test DR in the Cloud
- Tooling for backups, replication, and migration
12:00 EST
60 minBreak
13:00 EST
45 minClimate Change in Business Continuity and Emergency Management: Climate Data for Decision Makers - Finding, Analyzing and Making Sense of Future Climate Projections
Ryan Smith, Senior Policy Analyst, Environment and Climate Change Canada
The impact of climate change is an important factor in preparing BCP and emergency management strategies. But how do you develop climate projections? Where do you look to find data on what the future holds in your region? And what do you do with that data once you find it. Learn:
- Where to find authoritative climate data
- Tools and resources to help make sense of these data
- Acknowledging uncertainties in future climate projections
- Climate data in action: example case studies from the City of Ottawa
13:45 EST
45 minImpact and Response to Atmospheric Rivers: Unique Lessons Learned from a Unique Situation
Floods are the most frequent natural hazard in Canada. Retired Chief Tom DeSorcy will tell his personal story of how a small British Columbia town of only 6500 people – nestled in between several major highways – ended up in the center of major weather related events. Hundreds of stranded travellers had to be rescued as a result of 3 atmospheric rivers that hit the south coast. The water was rising and the potential of mass evacuations added to their concerns. The firefighters, except for a chief and deputy, are all volunteer / paid on-call, and were tasked with providing many services from medical first response to offloading numerous helicopters and fixed wing aircraft of supplies for the community and dealing with 3 structure fires during the period. Mutual aid was essentially cut off as a result of the road closures. Learn how the team:
- Faced and managed challenges
- Dealt with an influx of air traffic
- Coordinated supplies for residents
- Coordinated a limited evacuation while neighbouring regional districts were evacuating residents whose homes were washed away
- Learned that what happens outside of your community will soon impact your community
14:30 EST
15 minBreak
14:45 EST
45 minWhat You Need to Know About Climate Change and Wildfires to Best Protect Your Organization
After 2022- 2023, we don’t need further convincing that fire seasons are longer and fire events increasingly complex and severe, including the serious impact on air quality. This session will discuss the state of national leadership and knowledge of fire safety issues in support of a cohesive and consistent national approach to support resilience across Canada, including what you need to know to protect your organization:
- Preparing for a future of more intense wildfire
- The need for modernization of wildfire managers’ tools and policies including smoke forecasting
- Need for innovative Canadian technology
- How wildfire monitoring from satellites (snd airborne platforms) is key for climate change adaptation
- Impact and “need to knows” to protect your organization
15:30 EST
45 minBeyond Recovery: Forensic Issues in the Aftermath of Serious Events
Megan Bassendale, Founder & CEO, Forensic Guardians International Consulting Inc.
As the climate and insecurities in our world are pushing up mass fatalities and missing persons there is a growing need to manage the aftermath of disasters including:
- Fatality management
- Forensic archaeology and identification
- Forensic medical sciences and law
- Disaster & emergency management
- Missing persons & family assistance
- Protocols, standards & procedures
16:15 EST
End of Day Two