Day One: Tuesday, April 15, 2025
10:00 EDT
15 minWelcome and Opening Remarks from the Chair
10:15 EDT
60 minDon't Fall Behind: Recent Trends and Court Decisions
Richard Steinecke, Writer and Educator, Retired Lawyer, Steinecke Maciura LeBlanc
- Five developments in professional regulation:
- Proposals to restrict the scope of professional regulators.
- Purpose-driven disciplinary sanctions replacing criminal sentencing concepts.
- Getting ready for more internal and external whistleblowing.
- Five leading court cases including those on:
- Preparing for enhanced review of the validity of regulations, by-laws, and rules.
- Questions you are not allowed to ask applicants for registration.
- Accommodating illness in discipline matters.
- Use of social media by adjudicators.
- Impact of delays on investigations.
11:15 EDT
45 minIs Professional Consolidation in Your Future? Case Study and Lessons Learned Managing the B.C. Consolidation of Health Regulators
Dianne Millette, CEO and Registrar, College of Health and Care Professionals of BC
Allan Seckel, Lead, Government of B.C’s Regulatory Amalgamation
The consolidation of health regulators in British Columbia involved merging multiple regulatory colleges into fewer entities to improve oversight, reduce duplication, and enhance public protection. This session will look at the challenges faced, and the lessons learned emphasizing the need for robust planning, stakeholder engagement, and flexibility.
- What were the challenges?
- What were the lessons learned?
- Evaluation to date?
12:00 EDT
60 minBreak
13:00 EDT
45 minAbuse of Process in Regulatory Proceedings: Morabito v. British Columbia
- Clarification of abuse of process.
- Importance of preventing unnecessary or vexatious litigation.
- Safeguarding the rights of litigants from being subjected to unwarranted legal harassment or duplicative proceedings.
- Promotion of finality in litigation.
- Why abuse of process must be evaluated in the context of the specific facts of a cas.
13:45 EDT
45 minOnline Practice and Communication - Supporting Ethical and Professional Practice in the Age of Social Media
Nicole Zwiers, Registrar, College of Chiropodists of Ontario
Do your members reach out regularly with questions about communicating with clients online? Are professional boundaries any different now? Have you had concerns about Council or Board members’ use of social media? When and how should regulators step in when social media use brings the profession into disrepute or creates risk? This session will explore:
- Pressure points – how members and Council members can get into trouble using social media and communicating online.
- Protecting privacy – how regulators can respond to members breaching clients’ privacy and confidentiality online.
- Practice Resources and Policies – how practice resources and governance policies can support the maintenance of clear and appropriate professional boundaries.
14:30 EDT
15 minBreak
14:45 EDT
45 minHandling Fitness to Practice, Mental Challenges and Dementia
Glenn Stuart, Executive Director, Professional Regulation, Law Society of Ontario
- Critical insights into the ongoing mental health challenges in the legal profession.
- The distressing prevalence of mental health issues.
- What to tell members of a professional college about the Importance of members conducting self-assessment.
- The need for clear, transparent policies for assessing fitness to practice.
- The need for confidential, supportive and compassionate processes with public protection as a priority.
- Use of objective, evidence-based assessments to evaluate cognitive abilities and capacity to perform professional duties.
15:30 EDT
45 minRegulators Beware: Court Challenges Including Civil Claims
- Avoiding court challenges to regulatory action.
- Statutory immunity provisions: what do they cover?
- Civil lawsuits not covered by immunity provisions.
- Thmbran v The British Columbia College of Nurses and Midwives (BCCNM), 2024 BCSC 441 (CanLII), https://canlii.ca/t/k3jm9
- Judicial Review.
- When is judicial review available: Yatar v. TD Insurance Meloche Monnex, 2024 SCC 8.
- Jurisdictional challenges to regulatory action.
- Procedural fairness in the investigative stage.
- Reasonableness review of regulatory action where there are no written reasons.
16:15 EDT
45 minManaging the Evolution of DEI in Canada
Regulatory bodies in Canada have been working hard to address systemic inequality discrimination and inequities within their fields. Legal professionals, accountants, and healthcare workers are expected to align their practices with these values, ensuring inclusive service delivery and organizational governance. With the growing rejection of DEI initiatives in the U.S. what is the status of DEI in Canada?
- Working toward diversity in membership and on boards and committees.
- Initial thinking on Inclusion of Indigenous ways of knowing and practices.
- Ensuring regulatory frameworks consider the unique needs of equity-deserving communities, including racialized, Indigenous, and gender-diverse groups.
- Managing the push-back & impact of developments in the U.S.A.
17:00 EDT
End of Day One
Day Two: Wednesday, April 16, 2025
10:00 EDT
15 minWelcome and Opening Remarks from the Chair
10:15 EDT
45 minIntersection of Discipline with Human Rights Legislation: The Duty to Accommodate
- Review of discipline cases considering human rights issues and accommodation requests.
- How tribunals and courts balance human rights obligations with public safety and professional standards.
11:00 EDT
45 minImplications of Parallel Civil or Criminal Proceedings on a Regulator’s Investigation and/or Discipline Processes
- In Bauhuis v Association of Professional Engineers and Geoscientists of Alberta, 2024 ABKB 603, the court considered whether a regulator should postpone its investigations where the registrant is involved in a parallel proceeding regarding the same issues.
- Parallel proceedings in the civil context compared to a case where the parallel proceeding is in the criminal contex.
11:45 EDT
45 minOptimizing Digital Transformation for Regulatory Bodies: Insights from the Ordre des psychoéducateurs et psychoéducatrices du Québec
Thibault Petrement, Legio Advisor, Gestisoft
Louis Doré, Vice President, Strategic Growth for Canada and the United States, Gestisoft
- Explore how the Ordre des physiothérapeutes du Québec successfully navigated digital transformation to enhance efficiency and compliance.
- Learn from real challenges, key decisions, and the impact of modernization on regulatory processes.
- Gain actionable insights to help your organization optimize its own digital journey.
12:30 EDT
60 minBreak
13:30 EDT
45 minRemoving Barriers to Internationally Educated Professionals – Provincial and Federal Initiatives
Joan Atlin, Sr. Director, Strategy, Policy, and Research, World Education Services
Provincial and federal initiatives are driving streamlined credential recognition and licensing for internationally educated professionals, addressing Canada’s workforce challenges while optimizing immigrant talent. This session will explore the impact of these initiatives, focusing on:
- Federal investments and pan-Canadian strategies.
- Provincial legislation and regulatory changes impacting credential recognition and licensure.
- Key examples of programs and policy shifts.
14:15 EDT
45 minPan-Canadian Regulatory Priorities: Research, Data, and Emerging Hot Topics
Kathleen Leslie, Governance and Regulation Lead, Canadian Health Workforce Network
- Creating a pan-Canadian regulatory research agenda.
- Evidence on emerging topics including AI and anti-racism in regulation.
- Developing a pan-Canadian approach to a minimum data standard for regulators.
15:00 EDT
15 minBreak
15:15 EDT
45 minDue Process in Disciplinary Cases
With regulatory frameworks evolving and public demands for increased transparency and accountability, how do you ensure fairness, transparency, and adherence to administrative law principles in disciplinary processes? How do you balance professional rights with public protection? This session will cover:
- Adequacy of procedural safeguards?
- Addressing delay?
- Reputational damage?
- Standards and the burden of proof?
- Does the professional have adequate representation?
- Cases and situations leading to disputes over fairness.
- Can regulatory bodies justify suspension or interim actions without breaching due process rights?
- Do virtual hearings compromise procedural fairness? What safeguards are needed?
- Role of expert testimony.
16:00 EDT
End of Day Two