Agenda

Day One: Tuesday, October 7, 2025

10:45 EDT

60 min
Elspeth Bowler

OSFI in Focus: Navigating Regulatory Expectations in 2025 and Beyond

Elspeth Bowler, Managing Director, Operational Risk Division, OSFI

  • Analyze the latest OSFI regulatory updates and their implications for operational risk management
  • Interpret new guidance and supervisory expectations through real-world case studies
  • Align your organization’s risk practices with evolving compliance requirements
  • Implement proactive strategies to address upcoming regulatory changes effectively
  • Engage with industry experts on how to prepare for and respond to OSFI’s 2025 priorities

11:45 EDT

60 min
Gunpreet Kaur

Building Business Resilience through Effective Risk Assessment

Gunpreet Kaur, Enterprise Risk Manager, Khalsa Credit Union

  • Identify critical business vulnerabilities through comprehensive risk assessments.
  • Implement proactive mitigation strategies to minimize potential disruptions.
  • Strengthen organizational resilience by regularly reviewing and adapting risk management plans.

12:45 EDT

45 min

Break

13:30 EDT

60 min
Dwayne King

Empowering Operational Risk Management with AI: A Case Study on Transforming RCSA Reviews with an AI Solution

Dwayne King, CAMLO,, WFCU Credit Union

  • Pinpointing RCSA pain points: The catalysts for an AI-driven solution.
  • Agile innovation: Demonstrating AI’s RCSA potential via a rapid Proof-of-Concept.
  • Bridging analytics and ORM expertise: The critical role of SME collaboration.
  • The AI solution in action: Boosting RCSA review efficiency and consistency. Setting up evaluation metrics.
  • Key lessons from project inception to implementation, and the future roadmap.

14:30 EDT

60 min
Emeka P. Nwigwe
Case Study

Building a Cyber-Resilient Culture: Training, Awareness, and Governance - A Cybersecurity Expert's Perspective

Emeka P. Nwigwe, Information Security Manager, Assiniboine Credit UnionAssiniboine Credit Union

  • Design engaging training programs to improve employee awareness and response to cyber threats.
  • Establish governance structures that integrate cybersecurity into company-wide decision-making.
  • Promote a resilient culture by aligning leadership, policies, and daily practices with security priorities.

15:30 EDT

60 min
Michael Adeboyejo

Operational Resilience as a Strategic Imperative: From Risk Frameworks to Enterprise Value

Michael Adeboyejo, Director Enterprise Risk Management, Securian Canada

  • Embed resilience into enterprise risk frameworks to proactively manage disruptions and maintain business continuity.
  • Align operational risk strategies with long-term organizational goals to drive value and stakeholder trust.
  • Strengthen internal systems and processes to withstand shocks across supply chains, technology, and personnel.
  • Leverage data and scenario planning to anticipate threats and inform resilient decision-making.
  • Demonstrate how operational resilience contributes to enterprise-wide performance, reputation, and competitive advantage.

16:30 EDT

End of Day One

Day Two: Wednesday, October 8, 2025

10:40 EDT

50 min
Amir Rahmani

Going Beyond the Checklist for Effective RCSA Identification and Execution

Amir Rahmani, Chief Risk Officer (CRO), Gore Mutual Insurance

  • Uncover hidden risks by moving past surface-level assessments and check-the-box exercises.
  • Engage stakeholders across functions to gain a holistic view of risk and control environments.
  • Customize RCSA approaches to reflect business-specific processes and risk appetites.
  • Execute RCSA programs with precision through clear workflows and defined ownership.
  • Enhance risk visibility and decision-making with actionable insights from RCSA outcomes.

11:30 EDT

60 min
From Policy to Practice

Implementing a Comprehensive Permanent Control Framework

  • Translate risk policies into actionable, day-to-day control activities across the organization
  • Design a robust permanent control framework that aligns with regulatory and operational expectations
  • Embed controls into core business processes to ensure consistency and accountability
  • Measure control effectiveness through performance indicators and regular assessments
  • Enhance organizational discipline by reinforcing a culture of continuous monitoring and improvement

12:30 EDT

45 min

Going Beyond the Checklist for Effective RCSA Identification and Execution

  • Uncover hidden risks by moving past surface-level assessments and check-the-box exercises
  • Engage stakeholders across functions to gain a holistic view of risk and control environments
  • Customize RCSA approaches to reflect business-specific processes and risk appetites
  • Execute RCSA programs with precision through clear workflows and defined ownership
  • Enhance risk visibility and decision-making with actionable insights from RCSA outcomes

13:15 EDT

60 min
Tom Shebrek

Building an Operational Resilience Program that Effectively Supports Addressing Operational Risk and Drives Resiliency

Tom Shebrek, Assistant Vice President, Operational Risk, Business Continuity and Crisis Management, Canadian Tire Corporation

  • Establish a cross-functional framework to identify, assess, and prioritize critical operational risks.
  • Integrate resilience planning into existing business continuity and risk management functions.
  • Implement proactive monitoring systems to detect vulnerabilities and minimize disruption.
  • Foster a culture of resilience through leadership engagement, training, and continuous improvement initiatives.

14:15 EDT

60 min
Saad Ali

Managing the Regulatory Landscape: Strategies for Compliance and Risk Mitigation

Saad Ali, Assistant Vice President, Validation Centre of Excellence, Internal Audit, CIBC

  • Interpret evolving legislation and regulatory changes to ensure organizational alignment.
  • Implement practical frameworks to strengthen internal controls and reduce compliance risks.
  • Assess exposure to legal and financial penalties through proactive risk analysis.
  • Develop response plans for audits, investigations, and enforcement actions.
  • Collaborate with cross-functional teams to embed compliance into day-to-day operations.

15:15 EDT

60 min
Sameer Lal

Smart Compliance: How AI is Redefining Information Risk Management

Sameer Lal, Associate Director, Enterprise Information Management Risk, RBC

  • Transform complex regulations like BCBS 239 and GDPR into dynamic, AI-powered compliance playbooks.
  • Build enterprise-grade prompt libraries to standardize safe and consistent AI use across teams.
  • Leverage AI dashboards for real-time risk detection, data classification, and policy breach alerts.
  • Automate regulatory reporting with prompt-driven summaries, trend analysis, and audit-ready insights.
  • Foster a culture of responsible AI by embedding ethical guidelines, human oversight, and AI literacy into training.

16:15 EDT

End of Day Two

Pre-Conference Workshop : Monday, October 6, 2025

10:00 EDT

180 min
Katherine Macpherson

Operational Risk 101

Katherine Macpherson, Founder and Principal, KM Risk Consulting

This half-day workshop is for newcomers to operational risk, those wanting a career in operational risk, and for those where operational risk is now a part of their role or responsibilities, and for those who need to have a good understanding of effective operational risk management (ORM) programs.

This workshop will provide you with a meaningful understanding of operational risk management through experiential learning. By the end of the workshop, you will be able to: understand increasing regulatory expectations, discuss your challenges with embedding an effective ORM program, describe ORM building blocks and be an intentional and effective operational risk manager.

  1. Regulatory landscape
  2. Operational Risk ecosystem
  3. ORM value proposition
  4. Foundational elements of ORM
    1. Operational Risk Appetite
    2. Operational Risk Taxonomy
    3. Operational Risk Events (ORE)
    4. Risk & Control Self Assessment (RCSA)
    5. Key Risk Indicators
    6. Scenario Analysis
    7. Issue Management
    8. Operational Risk reporting
  5. User-centric training
  6. Characteristics of an effective operational risk manager