Lead Sponsor:  
16th Annual Event!
Bringing Together Experts in Cyber Risk and Operational Risk Management!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!
October 25 - 26, 2022 • Pre-Conference Workshop: October 24, 2022 • Toronto, Ontario

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Speakers

Speakers

Agenda

Interested in speaking at one of our conferences? Please contact us.

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In-Person

Course for One Registrant

Register for
Two-day Conference
+
Pre-Conference Workshop

CAD $ 3,499  

Register for
Two-day Conference only

CAD $ 2,799  

Register for
Pre-Conference Workshop only

CAD $ 799  

Virtual

Course for One Registrant

Register for
Two-day Conference
+
Pre-Conference Workshop

CAD $ 2,999

Register for
Two-day Conference only

CAD $ 2,499

Register for
Pre-Conference Workshop only

CAD $ 599  

In-Person

Course for One Registrant

Register for
Two-day Conference
+
Pre-Conference Workshop

CAD $ 3,499  

Register for
Two-day Conference only

CAD $ 2,799  

Register for
Pre-Conference Workshop only

CAD $ 799  

Virtual

Course for One Registrant

Register for
Two-day Conference
+
Pre-Conference Workshop

CAD $ 2,999

Register for
Two-day Conference only

CAD $ 2,499

Register for
Pre-Conference Workshop only

CAD $ 599  

Prices subject to GST / HST

* Groups must register together at the same time to be eligible for group savings.

* There is a virtual attendance option!

You have the option to attend the live in-person event or the virtual version of the event.

Register

Help

Sponsors

Lead Sponsor
EY Canada

Interested in Sponsoring? Call Cynthia Harfenmeister at 416.507.4202 or email to [email protected].

Lead Sponsor:  

Operational Risk Management

Agenda

Day One: Tuesday, October 25, 2022

11:45

60 min
Katherine Macpherson

Achieving Enterprise Resilience

Katherine Macpherson, Associate Partner, Canadian Operational Risk and Resilience Leader, Ernst & Young LLP

Pranathi Praveen, Senior Manager, Financial Services Consulting, Ernst & Young LLP

  • Background & regulatory landscape
    • Global regulatory landscape
    • New and pending Canadian expectations
  • Operational Resilience ecosystem
    • “Operational Resilience” as a framework vs “operational resilience” as an outcome
    • Relationship between Operational Resilience and existing operational risk programs (i.e., ORM, IT/Cyber, TPRM, BCM/DR, and Conduct Risk)
    • Need for well defined interaction model
  • Practical tips and lessons learned from global implementations
    • 3 steps to establish your program
    • Lessons learned from implementing across the end-to-end operational resilience life-cycle
    • Demonstrating operational resilience

12:45

45 min

Break

13:30

60 min
Isaac De Souza

AI Risk Management for Financial Institutions

Isaac De Souza, Artificial Intelligence & Emerging Technology Risk Officer, BMO Financial Group

Artificial Intelligence (AI) is one of the most powerful technologies being adopted today and will significantly impact the financial industry and society at large. In this session we will demystify the “black box” of AI, discuss the incremental risks it brings and how it impacts risk management, and what regulators are doing to ensure we safely and securely use AI.

15:30

60 min
Corina Farbacher

Risk Response Strategies

Corina Farbacher, Chief Governance and Risk Officer, Corporate Secretary, Affinity Credit Union

In order to effectively respond to operational and emerging risk, Risk management teams must stay on top of diverse and dynamic risks, constantly assess risk exposure, and provide practical guidance to their organizations on risk mitigation and response.

This presentation will also discuss  Board reporting and ensuring Boards of Directors expectations are met in their oversight responsibilities of operational risk.

Day Two: Wednesday, October 26, 2022

11:30

60 min
Beth Armstrong

2B or Not 2B: A Case for Line 2B

Beth Armstrong, Manager, Global Operational Risk Management, Manulife

In this topic we will explore the use of line 2B as an effective mechanism for risk management in both a mature and developing risk organization. Within the presentation, I will discuss:

  • What line 2B is within the 3 lines of defense model
  • The business case for 2B
  • What the regulators have to say about it
  • Key considerations for rolling out a 2B
  • My personal experience and lessons learned in developing the line within an enterprise level organization

12:30

45 min

Break

14:00

60 min
Mandeep Mangat

Operational Risk and Financial Reporting Risk

Mandeep Mangat, Chief Control Officer, HSBC Bank Canada

  • Is Financial Reporting Risk same as SOX
  • Is Internal Control over Financial Reporting framework only for publicly traded companies
  • How Operational Risk Management principles apply to managing Financial Reporting Risk
  • Engaging key stakeholders and having regular meaningful conversations
  • What are the challenges and opportunities

15:00

15 min

Break

Pre-Conference Workshop: Monday, October 24, 2022

13:00

180 min
Katherine Macpherson
Pre-Conference Workshop

Operational Risk 101

Katherine Macpherson, Associate Partner, Canadian Operational Risk and Resilience Leader, Ernst & Young LLP

Sachin Baviskar, Senior Manager, Enterprise Risk Services, Ernst & Young LLP

This half-day workshop is for newcomers to operational risk, those wanting a career in operational risk, and for those where operational risk is now a part of their role or responsibilities, and for those who need to have a good understanding of effective operational risk management (ORM) programs.

This workshop will provide you with a meaningful understanding of operational risk management through experiential learning. By the end of the workshop, you will be able to: understand increasing regulatory expectations, discuss your challenges with embedding an effective ORM program, describe ORM building blocks and be an intentional and effective operational risk manager.

  • Regulatory landscape
  • Operational Risk ecosystem
  • ORM value proposition
  • Foundational elements of ORM
    • Operational Risk Appetite
    • Operational Risk Taxonomy
    • Operational Risk Events (ORE)
    • Risk & Control Self Assessment (RCSA)
    • Key Risk Indicators
    • Scenario Analysis
    • Issue Management
    • Operational Risk reporting
  • User centric training
  • Characteristics of an effective operational risk manager

16:00

End of Pre-Conference Workshop

Lead Sponsor:  

Operational Risk Management

Speakers

Beth Armstrong

Beth Armstrong

Manager, Global Operational Risk Management

Manulife

Beth Armstrong is an operational risk professional in the financial services space who believes that there’s too much excitement in risk management to not share it with others. Building approachable, comprehensible risk programs that fuel collaboration is a key passion of hers. She is currently employed at Manulife Financial in the Global Operational Risk Management team and has obtained her MBA with a specialization in Business Analytics. Beth has extensive experience in banking, financial services, and insurance (life, property, casualty and auto).

Sachin Baviskar

Senior Manager, Enterprise Risk Services

Ernst & Young LLP

Sachin Baviskar is a Senior Manager in the Financial Service Risk Management practice of Ernst & Young. Prior to that he worked with a large multinational professional services company in its Enterprise Risk Advisory practice. Through his past experiences and working at EY, he has over ten years of experience in assisting financial services firms in establishing / enhancing their risk management frameworks, focusing on model risk, operational risk and internal controls. He is also currently involved in developing the AI governance solutions, as part of EY’s digitization of risk strategy.

Elspeth Bowler

Managing Director, Operational Risk Division

Office of the Superintendent of Financial Institutions (OSFI)

Elspeth has over 35 years of experience in the financial services industry. She joined OSFI in 2012 in the Life Insurance Group and is currently the Managing Director of the Operational Risk Division which is part of the Non-Financial Risk Group. Prior to OSFI, Elspeth held positions in reporting, planning, financial initiatives and capital at several large and medium-sized insurance companies.

Elspeth has a B.Sc. from McGill University and an MBA from the Ivey School of Business and has a CPA,CGA.

Corina Farbacher

Corina Farbacher

Chief Governance and Risk Officer, Corporate Secretary

Affinity Credit Union

Corina Farbacher brings more than 20 years of extensive legal, governance, risk and leadership expertise to her role of Chief Governance and Risk Officer with Affinity Credit Union.  She holds an undergraduate degree in the social sciences and a Bachelor of Law degrees from the University of Saskatchewan as well as an Institute of Corporate Directors, Director (ICD.D) designation from the Institute of Corporate Directors. Corina received her MBA from Queen’s University after being recognized as a recipient of the 30% Club Scholarship awarded to one woman entering the program who has demonstrated exceptional academic excellence and leadership.  A life-long learning, is currently completing a Masters Certificate in Enterprise Risk Management from Schulich School of Business, York University.  As Chief Risk Officer, Corina integrates risk management in a way that is accepted and valued for its contribution an organization’s success.  Her vision is that, through conversation and understandable narrative, the risk function can help Affinity achieve the accountability necessary to meet regulatory expectations, keep members’ assets safe and enable informed and intelligent decisions necessary to achieve an organizations objectives.  With extensive governance experience gained from sitting on boards as well as through holding executive positions which include General Counsel and Corporate Secretary at an FRFI, Corina draws on her experience to ensure that risk management is discussed and communicated in meaningful ways at all levels of the company.

Corina is known as a transformational and visionary leader with a focus on governance, strategy and its execution, organizational change and developing leaders of the future.  Success means seeking out expertise, recognizing aptitude, building on strengths and embracing humanity.  It also means living a purposeful life, dedicated to family and personal and professional well-being.  Corina gives back to her community with her core values of integrity, caring and achievement through involvement with boards and committees with both provincial and national scope, most recently with the League Savings and Mortgage Board of Directors in Halifax, Nova Scotia.

Sameer Lal

Sameer Lal

Associate Director, Operational Risk

RBC

Alexandra Lee

Executive Director, Learning Labs

Ernst & Young LLP

Alexandra Lee is an Executive Director in the People Advisory Services practice of Ernst & Young LLP in Toronto. With over 21 years of consulting experience, Alexandra is a seasoned change management practitioner with deep experience leading client engagements from strategy and planning through to delivery. Alexandra helps organizations envision their future, operationalize strategy and transform. Key areas of expertise include change management, training and communications, organization structure design, and workforce transition.

Katherine Macpherson

Katherine Macpherson

Associate Partner, Canadian Operational Risk and Resilience Leader

Ernst & Young LLP

Katherine is an Associate Partner in the Financial Services Advisory practice of Ernst & Young. She leads the Operational Risk and Resilience practice in Canada, specializing in risk strategy and innovation. With over 22 years of operational risk experience that includes roles in the banking and insurance industries and 13 years at the Office of the Superintendent of Financial Institutions (OSFI), Katherine brings a deep and practical understanding of the regulatory landscape and industry leading practices.
Naveen (Hossain) Maher

Naveen (Hossain) Maher

Global Senior Compliance Consultant

Sionic

Mandeep Mangat

Mandeep Mangat

Chief Control Officer

HSBC Bank Canada

Mandeep Mangat is an experienced professional and leader in operational risk and controls, enterprise risk, compliance and assurance. She has worked in major corporations in Canada and gained valuable industry experience over the last 25 years.

When not working or being a mom to two amazing boys, Mandeep enjoys the breathtaking beauty of nature offered by Vancouver. She also enjoys traveling and can’t wait to start exploring our wonderful world again post these temporary halts over the last couple of years.

Pranathi Praveen

Senior Manager, Financial Services Consulting

Ernst & Young LLP

Pranathi Praveen is a Senior Manager in the Financial Services Advisory practice of Ernst & Young LLP in London. With over 7 years of experience at EY in BCM, Pranathi has led various client engagements through re-design, development and innovative delivery. Pranathi has enhanced and developed various risk management programs across global banks providing key insight on building new frameworks, processes and procedures. She is a passionate leader recognized for being a continuous changemaker.

Amala Selvaraj

Amala Selvaraj

Senior Vice President, Internal Audit QA - Risk, Treasury, & Finance

Citibank

Isaac De Souza

Isaac De Souza

Artificial Intelligence & Emerging Technology Risk Officer

BMO Financial Group

Isaac De Souza leads BMO’s 2nd line’s risk oversight and effective challenge of AI and Emerging Technologies, while establishing a foundation for AI & Emerging Technology risk management processes. Isaac has an extensive technical background and business experience from start-ups in Silicon Valley to big tech in Canada deploying cutting edge tech before joining BMO.