• The tapering off of self-regulation and the ramping up of accountability
• Proactively including the balancing of “Charter values” into regulatory decision making
• Expanding compassionate regulation beyond the complaints process
• Implementing lessons from recent, significant, court cases

Human Rights play into every process in the regulatory context. This session will cover:

• Key human rights principles and laws that apply to regulators
• How the duty to accommodate furthers a regulator’s public protection mandate
• How to reconcile any tensions between the duty to accommodate and this public protection mandate
• New developments in the human rights jurisprudence involving regulators
• How to address human rights issues proactively and cost effectively

• From registrants who bad-mouth the profession or other professionals, to comments on gender identity, sexual orientation, race, or religion, to expressions of support for one side or the other in the war, this is a difficult area for regulators.
• Where should you draw the line?
• How should you approach situations where a professional’s right to free speech may conflict with the public interest regulators must protect?
• The Jordan Peterson case on social media.
• New cases.
• What’s the difference between political and discriminatory speech?

• What is the Discrimination and Harassment Counsel Program and its purpose?
• How does it contribute to the regulation of member professionals?
• What services are provided by the Discrimination and Harassment Counsel?
• How does the Discrimination and Harassment Counsel Program support the regulatory mandate of the LSO?
• What are other profession regulators doing?

• Decision Making and Measuring
• Lessons learned
• How to demonstrate right touch regulation principles in practices and operations;
• Becoming aligned with right touch principles
• Systemic issues and challenges
• Decision Making and Measuring

As a series of recent incidents, the highly-publicized ones and those not-so-well-known, have demonstrated, the consequences of a privacy or security breach are dire. This session examines the steps organizations are taking to try to stay ahead of the attacks that are coming at them from all directions, with a special focus on the responsibilities of regulated professionals:

• Regulatory considerations affecting privacy and cyber security.
• Preventing the threats: awareness and protection.
• Responding to the incidents: best practices for incident response.
• The role of employees and contractors.
• Insurance: Ensuring you have, and have available, the right Insurance.