Day One: Thursday, February 4, 2021
10:00 EST
10 minWelcome and Opening Remarks from the Chair
Wendy Cukier, Founder & Academic Director, Diversity Institute, Ryerson University
10:10 EST
40 minDisability - The Business Case for Diversity, Inclusion / Measuring Return on Investment in Critical Times
Jeannette Campbell, CEO, Ontario Disability Employment Network
- The facts around disability
- The case for hiring inclusively
- The positive impacts of Inclusion in the workplace
- The ROI of inclusion in the workplace
- Business case examples
- The keys to success and ODEN services
10:50 EST
50 minIdentifying Your Own Biases and Understanding Different Points of View
- What is implicit bias?
- How is it created?
- Behavioral tips for disrupting bias
- Becoming an inclusive leader
11:40 EST
50 minCAMH’s Journey to Date Addressing Horizontal Violence, Anti-Racism, Anti-Oppression for Staff
Carrie Fletcher, VP People and Experience, Centre for Addiction and Mental Health
- Governance structure
- Working with our unions
- Gaining staff input and feedback on their current experience
- Developing and executing on an action plan
12:30 EST
60 minBreak
13:30 EST
50 minThe Science of Driving Sustainable Inclusive Change: Measuring the Impact of Your Initiatives
Dr. Leeno Karumanchery, Co-founder and Head of Behavioural Sciences, MeshDiversity
- Metrics and KPIs
- Mapping and monitoring the various parts of your business that are key to your success
- Applying the rigour reserved for other important business functions to D & I
- How to measure the right things, the right way
- How to use science backed metrics and data to drive effective change in your organization
14:20 EST
50 minLGBTQ and Accelerated Diversity and Inclusion at TD Wealth
- Beyond the business case for diversity – lifting from paper and putting into action with measurable outcomes
- Case study in developing a best in class LGBTQ2+ Customer Strategy
- Authentic brand building & community outreach
- Legendary customer experience and elevated financial advice
- Inclusive talent & distribution Strategy
15:10 EST
20 minBreak
15:30 EST
45 minEquity and Inclusion at City of Toronto
- Three pillars of the City’s multi-year Equity and Inclusion Plan
- Increasing use of data-informed decision making
- Employee engagement and the use of surveys – where is the pain point?
- How are we holding leadership accountable?
- Weaving diversity and inclusion throughout the employment cycle
16:15 EST
End of Day One
Day Two: Friday, February 5, 2021
10:00 EST
10 minWelcome and Opening Remarks from the Chairs
Wendy Cukier, Founder & Academic Director, Diversity Institute, Ryerson University
10:10 EST
50 minEvidence Based Strategies, Programs and Policies for Inclusion
Wendy Cukier, Founder & Academic Director, Diversity Institute, Ryerson University
- Tracking the progress, impediments and evidence based strategies for promoting diversity within organizations
- How data in leadership can drive change
- The need for robust tracking, rigorous evaluation and transparency
- Supplier diversity
- Measuring your diversity and inclusion efforts
11:00 EST
50 minEmotional Intelligence: The Missing Building Block of an Anti-Racist, Inclusive and Safe Workplace
- Thomas Roosevelt famously said, “No one cares how much you know until they know how much you care.” Roosevelt did not know it at the time, but he referenced what psychologists now call emotional intelligence (EI).
- Emotional Intelligence is “the ability to identify, assess and control one’s own emotions, the emotion of others and that of groups.”
- Emotional Intelligence helps in understanding other people better and building a sense of trust and psychological safety. Emotionally intelligent behaviours underpin inclusive and safe workplaces.
- Building an inclusive anti-racist culture has individual behaviour change as its foundation.
- Culture doesn’t change on its own or simply by “being nice.”.
- It’s the treatment of others and interactions among colleagues and leaders that define our workplace cultures in totality.
- Whether it be regular microaggressions, issues of failing retention or barriers to upward mobility for those from equity-seeking groups, being an emotionally intelligent leader is vital to building a workplace based on belonging, inclusion and safety.
11:50 EST
50 minBreak
12:40 EST
50 minWhat D & I Means to IG Wealth Management and Its CEO
- IGM Financial’s DE&I strategies and activities
- Importance of diversity for IG Wealth Management
- His personal perspective on what DE&I means to him as a leader and individual
13:30 EST
50 minIncreasing the Representation of Black, Indigenous and Minority Employees in the Board Room
Dahabo Ahmed-Omer, Executive Director, BlackNorth Initiative
The BlackNorth Initiative includes The Canadian Council of Business Leaders Against Anti-Black Systemic Racism, The Canadian Association of Urban Financial Professionals and the Canadian Council for Aboriginal Business. CEOs representing more than 200 Canadian organizations, including three of Canada’s big banks, have signed a pledge that says their organizations will help combat systemic racism and increase the representation of Black, Indigenous and minority employees in boardrooms and executive suites.
In doing so they are committing to public targets including:
- Hiring of more black Indigenous and minority students
- Ensuring succession strategies include black, indigenous and minority talent strategies
- Publishing data on executive representation and /or mobility
14:20 EST
20 minBreak
14:40 EST
50 minPay Equity – A Powerful Tool in the Journey to Diversity and Inclusion
Karen Jensen, Federal Pay Equity Commissioner, Canadian Human Rights Commission
The Federal Pay Equity Commissioner at the Canadian Human Rights Commission, shares her insights on pay equity and two other proactive compliance programs supporting diversity and inclusion across Canada.
- Pay equity, employment equity and accessibility: Proactive compliance as a common denominator.
- How pay equity, employment equity and accessibility support diversity and inclusion
- Pay equity: getting ready for the Act
15:30 EST
50 minEmbedding D & I in the Corporate Culture
Kristine Remedios, Chief, Inclusion and Social Impact Officer, KPMG Canada
- Building a business culture where diversity and inclusion play an integral part
- Who should be involved?
- Why responsibility cannot be siloed in HR
- Who should D & I report to?
- Weaving D & I thread through the organization
- Who is responsible for making things happen?
- Convincing senior leaders of what D & I means
- What must leaders do to build a diverse and inclusive culture
- Importance of recruiting and developing talent
- Role of networks
- Is D & I a KPI?
- Engagement surveys
- Talking about the elephants in the room
16:20 EST
End of Day Two